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Save On Crafts webiste. Scam????

I just recently placed an order at Save On Crafts.com. I had found the website in other blogs from brides online. I ordered four items to use for wedding decor. My credit card was billed, however the company says they have no records of my order. I did not come across any bad reviews for their website other than people saying their shipping was expensive.  I have asked them to re-submit my order since it has been paid for OR for them to refund my account. I have not yet heard back from them. Has anyone else has any problems with this company? I am curious if I am the first one, if they are running a scam or if someone has just screwed up my order.

Re: Save On Crafts webiste. Scam????

  • Save on crafts is a legit site win a great rep. I would file a chargeback with your card and repurchase thru their legit site. I bet you used a faudulenly copied site.
  • A lot of knotties use Save on Crafts website. I read good reviews online when I was looking into purchasing Manzanita branches from them.

    It sounds like they didn't process your order. Forward the confirmation and receipt to them so they can process immediately or ask for a refund.

    When did you send the email or call? give them a day to respond and if you don't hear back from them after requesting a refund, file a claim with your bank.
  • Yeah I got everything for my decorations from them. I would imagine it either got lost in the computer or something. Either forward them the info and see if they can fufill /ask for a refund. Or do a charge back if it was a fraud site and they have no record of that order number.

    Good luck!
    Wedding Countdown Ticker

    April 2013 March Siggy - Bridesmaid Dress

  • I ordered from Save On Crafts and had no problems. The items were delivered, as promised.
                       
  • I have placed multiple orders with them over the past couple of months with no problems.  Usually shipping is extremely prompt and I've been extremely happy with all my purchases.
    Soon to be Mrs. Guidi Wedding Countdown Ticker
  • I have placed multiple orders with them over the past couple of months with no problems.  Usually shipping is extremely prompt and I've been extremely happy with all my purchases.
    Soon to be Mrs. Guidi Wedding Countdown Ticker
  • They found my order, and it has already shipped. I was very pleased with the response that I got back from the company. I was just very concerned since it was the first order I placed with them, but all is well. Thanks to you all for your responses.
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