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BellaBridalVeils--any troubles?

I see that some people have used them from etsy.com  I am having some troubles.  I ordered a custom veil from her over a month ago and am having no communication.  I just filed a complaint w/ etsy.  I can't get any replies from her. 

Did she reply to you when you tried to communicate with her?  How was your experience?
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Re: BellaBridalVeils--any troubles?

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    I ordered a veil from her and I have no complaints. She communicated well with me.

    Maybe she's on vacation? Or maybe she had an emergency?
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