Hi,
I am posting to share a very negative experience I had with Elegantly Bound Books by Kelly Cooke. I ordered a guest book from her on 5/17/2010, using only materials featured on her site, noting my wedding date of 9/4/2010 and pre-paying the full amount, as required. Although her website promises delivery in 3-5 weeks, I went 7 1/2 weeks without hearing anything from her. Finally, I emailed to ask about the status of my order, and was told only that there had been "a delay," and that I would have my book "soon." Two weeks later, I still had heard nothing, so I emailed about my order again, reminding Kelly that, at that point, my wedding was only 5 weeks away. I was told be to "be patient," and that I would have my order in 2 weeks. A week and a 1/2 goes by with no updates, so I emailed Kelly again and was told I would have my order in one week, and again was told to be patient. At this point, I informed Kelly that my wedding was only 1 month away, and that I really needed my book soon. She promised that I would have it by Aug. 7. Not surprisingly, this date came and went with no shipment, and no email from Kelly. I finally just had to get my money back, but was left with no time to order another custom guest book.
My advice is to just stay away from this vendor--Apart from an initial "sorry for the delay," she never apologized or explained why it was not possible to fill my order as promised.