A couple of weeks ago my fiance went to Men's Warehouse in Morrow Ga. (the larger location) to rent an ivory dress shirt for our wedding. He was met with great disappointment due to thier bad customer service. My fiance is a tall big man. When I checked with this location they said there would be no problem in fitting hm. Once he got there they sized him with shirts too short with no offer of resolution and would not show him one of the many shirts on hand that I saw previously in the ivory microfiber. He left extremely discouraged.
Today we met Katie at Black Tie Formal Wear in Stockbridge Ga. She is amazing!! Within minutes she fitted him a the perfect shirt of the same ivory microfiber. She also offer many ideas to make him feel more comfortable for the event. We ended up renting a tux and shirts for all the groomsmen. What was amazing is that she made us feel that she cared about the success of our wedding and our happiness. And that's what made the difference!