Attire & Accessories Forum

HELP dress ruined in shipment ELLA BRIDAL

so there is no contact informatino. origional dress was suppsoed to take 16 weeks and took almost 19 weeks to finally get here today. there was a hole in it that was unreparable so they are telling me they have to resend it off to order another andt hat ELLA refuses refunds - my wedding is in 12 weeks! i can not find contact information for ella anywhere and there is NO way i can risk not having my dress for obvious reasons and it was way too expensive to just go get another. any suggestions? i didnt change my mind, it was ruined and im literally cornered with no other choice to make srue i have a dress on my wedding day. this is just my luck!
and pls dont say i should have ordered earlier lol 6 months should have been plenty - and how does a dress have a hole if it was just made?! so frustrating
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