In response to your husband trying to contact an advsior, I haven't actually talked to anyone yet. I just filled out a form on the ASU website to have someone contact me.
http://transfer.asu.edu/contactform
Although, I went back and re-read it. I guess it says, "representative," not "advisor."
I'm still in the gathering information stage, so maybe I don't need to talk to an actual advisor quite yet. I didn't realize there was much of a difference.