August 2012 Weddings

Annoyed with our Photographer

Hey ladies, 
So we got our E-pic done October 2nd, we had planned to take them at this time so we could have enough time to get the cd and order our STD's. We want to send them out right after thanksgiving. Well our pictures were completely done about two weeks after the 2nd. She gave me the choice of either the cd or she could email me the link and I could download all the pics (she said it would be the same). Well I don't trust my computer, its old and I would rather have a cd. So I emailed her back letting her know that I want the cd! So one week later after I emailed her I hadn't received anything, so I sent her another quick email toher saying  just let me know when it was on its way so I could watch for it. I also asked her some questions about where she recommends us ordering our STD's from.

Well I received an email like 5 days later saying that she had to order the DVD/CD's so she has not sent them out yet. And I got no answer to my question about the recommendations I had asked her about. Which she offered to email me them while talking our E-pic's.  Its almost been a month now it will be on Thursday from when she ordered the Cd/DVD. And its been a month and a half since our E-pic shoot and she even knew at this time that we wanted the cd. So what do we do? We wanted to get these ordered, Its fine if they go out a little late.. But do I email her again to get an update? Or ask her when she is expecting to receive these?? I am stressed and a little angry because I feel like now that she knows we are locked in she doens't care that much to get back to us in a timely matter. When I  email her we don't receive anything back for like 5 days?! TIA 

Re: Annoyed with our Photographer

  • Your photographer did not give you a number or alternate e mail address? I agree those months are rather busy, although she/he should be treating you with respect a dignity. Especially if she wants to keep you as a customer and do your wedding. If you are located in Maine you can check out Focus on You Photography on Facebook if you or anyone else on here ends up needing a different photographer. I'm sorry you ladies are having these problems! Did you go through big photo companies? It's kind of like car insurance or banks, the more localized you go the better you get treated :) hope this helps!!!
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