Brides beware. My order was not delivered on time, after 3 phone calls and a discussion with the Customer Service Representative and promised next day delivery, the pacakage arrived missing 200 cocktail napkins.
I had a bad time too. And I can't be negative enough about the quality of everything. About a month after I placed my order I noticed the charge from my credit card. I really thought maybe it was never coming and was just happy I wasn't charged. Then about a month after that my order was delivered. About a month after that my card was charged.
I've also ordered stuff on TK without any problems. It's common knowledge when ordering anything online, that you do it early so you can see how long it will take.
I ordered pocket watches from TK and had a pretty good experience. I actually broke one and they immediately replaced it for me no questions asked. It's a business like any other. Sometimes it's good, sometimes it's bad. I've had terrible service at my favorite restaurants, for example.
Re: Beware of ordering from the Knot
too much work and awful quality!
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