We're very disappointed and wish that we used a different florist for our wedding!
We ordered a memorial vase of roses for each relative (father, grandparents, etc) that have passed. Bob forgot to bring it to the church and left it at the reception instead. This was written into the program so guests were aware that something was missing. We felt terrible because beyond color schemes and flower choices, this vase was really important to us.
Bob was late to deliver the flowers to the church and decorate the pews. This was being done 25 minutes before the 2:30 ceremony while guests were already seated. So embarrassing. His excuse was bad weather and traffic but that's BS because he was supposed to be at the church at 12:30. This was simply poor planning.
Promises of vases, flower combinations and colors were made and Bob did not deliver. Corsages and boutennieres were mislabeled. Even worse, he was rude to the church staff and two of my bridesmaids. He never even apologized or said one word when he saw me or my husband. Best of The Knot? I think not!
Please don't use this florist!