I'm not sure how Bella was voted Best Of anything since my experience with them left a lot to be desired. THe consultant that signed us up was great but once she had the signed contract she was long gone and didn't want anything to do us when things went wrong! Our photographer actually DELETED picture of me and my bridesmaids and mother. He overwrote them with other shots from our event with the same file name. Anyone that uses a computer knows not to overwrite files especially since the computer warns you if you actually want to do this. What kind of photographer deletes his own photos? this is unacceptable!!!! When i realized what happened and i informed them my "relationship manager" ignored my phone calls and emails basically apologizing and saying nothing could be done. i've never felt so frustrated with the lack of customer service i was getting. My husband had to get involved to get her to even take this call! After finally obtaining a (small) credit, my final draft of the album was ignored causing another 2 month wait before i called and had someone else "put my order through"!!! No amount of money will make up for the fact that I will never have pictures with any of my bridal party!!! That is inexcusable and i wouldn't recommend Bella and their photographers to anyone!!! I regret the day I signed Bella on to be our photographers.