vieuxtemps in charleston, sc- gift registry location

NICOLEMCLYNN

I wanted to give you all a forewarning about Vieuxtemps in charleston, SC just in case you are registering there. My wedding was over 5 months ago and I still haven't received my china. Had the stores manager set my expectations that it would take over half a year to receive my order, I wouldn't have been so upset. The worst part is that I received wrapped cards that said what I had been gifted and by who. There were absolutely no instructions that I had to call into the store and then select which items I wanted. Shipping wasn't included so it turns out Iwont even get all of the items I was gifted by my wedding guests, if I do ever receive them at all!!! I feel like the owner was trying to let this slip through the cracks as if I wouldn't notice that I never received the thousands of dollars worth of gifts I was supposed to get. I have sent literally 27 emails, numerous phone calls and would not recommend anyone go through this store for their finer wedding items. you are probably safe if they have the items in stock at their charleston store, otherwise beware!!

Megbo2012

That's terrible. I would post this on your local too, and contact the BBB.

rosiegrace

I am having a similar experience.  I placed my china order with Vieuxtemps in February 2012 and have yet to receive it (March 2013).  I have ordered the same exact china through Williams-Sonoma (Pickard Signature Monogram) and it takes about 4-6 weeks.

My wedding was in November 2011 and I received several gift certificates to VIeuxtemps where I had registered for our Pickard SIgnature Monogram china.   I was living in Charleston at the time of our wedding, but have since moved out of town.  When I placed the order in February 2012, I told them I would be back in Charleston that May for a friend's wedding and they said it would definitely be in by then and I could pick it up when I was in town.  I called in May and they said it had not arrived yet and they would call me when it came in.  I got busy with a new job, summer travels, and other things.  I emailed and left messages at the store periodically, but never heard back.  In September 2012 I contacted Pickard directly and they told me that Vieuxtemps had never placed my order with them.  Pickard contacted the Vieuxtemps and they finally contacted me back, apologized, and said they would place my order the next week.  I told them that I really wanted to have my china in time for the holidays and they said no problem, it would definitely arrive by then.  The holidays came and went and I began trying to contact them in January of this year.  I contacted Pickard again and they said Vieuxtemps still had not placed my order.  I think I am going to have to get an attorney involved at this point. 

Are there any others out there with these problems?