Ok, so anyone who has read up on "encore" brides knows that we , on average, spend more the second, third, etc, time around. I don't work in the bridal industry and I know this to be a fact. Alot of us are blessed to have careers, hopefully a great hubby to be, (since we saved the ebst for last!) and realize how truly special a second chance at happiness is and get a little excited. So here I go to David's Bridal in my hometown. I already heard horror stories from friends but I was willing to give them a chance, as they did ok on my first
My first impression when booking my appointment over the phone was poor, as the girl stammered trying to find paper, pencil, etc, things a business that takes appointments should have handy by the phone. I made my appt for the very next day. I was awakened at 9:25 that night to a "confirmation call" from the girl. I was pissed. 9:25?!!!! We are all in the same time zone so I was floored. Still, I was on time the next day with my girls in tow. I addressed the late call with the manager who offered little apology. Next she begins yelling my personal info across the store to me, mind you, where she seated me. She then states,"Wow, I see you in here quite a few times!" to which my reply was,"Yes I have been married twice previously, thanks for pointing that out." My consultation went from bad to worse. I was treated so poorly by the consultant who apparently didn't hear a thing of what I was looking for that me and my friends went rifling through dresses on our own. On our first try we found exactly what I was looking for. Ok, so I'm quite the sucker for this dress and it was half off what it is in the current catalog because I took it off the rack. It was a deal at $400. The consultant then explained that their alterations dept would fix a tear at the back and get a few make-up spots off of it at no charge after I paid a deposit. I then asked for the repair work agreement in writing since I know all sales are final there. The woman laughed at me and said,"What do you want me to do, write it on a piece of paper?" Uh, yeah, that's what I said. She then had the alterations woman come over to assure me she was doing the work right then. The dress is still there, I have to pay the rest and pick it up this week. I think my biggest issue is that Im having buyers remorse now knowing I gave her and the manager a comission after being treated so poorly and none of their staff helped me to find a dress of anything. We did all the work. Opinions? Experiences?
Les enfants disent que les gens sont suspendus pour parler la v?rit?. Je n'ai pas peur, je suis n? pour le faire. Joan d'Arc
R.I.P. Sophia
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