Coordinator Clarification

novio2010

Hello everyone!  I have a huge favor.  I'm a little stressed and upset about the choice we made in choosing a wedding coordinator.  She was hired to do full wedding coordination and it seems like I've had to do the leg work.  I have pretty much done all the phone calls and coordinating of meetings with all my vendors.  She had me call 2 wedding officiants whom have not returned my call in over 2 wks.  She replied with "well I'm not sure what we are going to do if they don't fall through"  Are you serious?  Isn't this the part where she should say don't worry I will find someone.  The DJ she recommended was waaaaay above our budget too.  So I went out and booked someone myself.  It just seems like I have done her job through this entire process.  I have also been the one negotiating contracts with vendors to get them to lower their prices.  I feel stressed...if you can believe with a coordinator.  Not sure how to handle it????

hkh318

I would review the contract carefully and then go to her with your concerns.  Hopefully she will step up to the plate.  If not, I would try to get your deposit back, if she will not refund it and you paid with a credit card you could dispute the charge.

becky5858

Out of curiosity, who is your coordinator?

novio2010

Sorry I had to vent a little.  It doesn't help that I just started a new job too.  My coordinator is through Celebrate.  I'm hoping that after I speak with her the situation will change.  I read through the contract and it does state very clearly what her responsibilities.  I feel very uneasy having to tell someone to do their job.  Thank you for the advice.  It is very much appreciated.

MBLove

I am so sorry you are going through this! A coordinator is supposed to help with the stress--not add to it! I agree that the only thing you can do is discuss the terms of your contract with her. Ugh. That sucks!

novio2010

Thank you for the concern and advice.  I really appreciate it.  I still have not called to talk to my coordinator.  I get anxiety just thinking about it. lol.  Not sure how to approach her with out upsetting her in the end???? 

irishdancer

Start by putting the work back on her.  Send her an e-mail or call her and tell her that you need her find vendors  and  set up meetings with which ever ones you have left to book. If she suggests a vendor that is over your budget or you don't like, ask her to find some more for you to review.  She works for you, not the other way around.  If she asks you to do the leg work, tell her you are very busy and that is why you hired a full service coordinator.  You may not have to "confront" her per say, but definitely turn the tables and start asking for what you need her to do.  Be firm!I'm sorry you're going through this.