Because I'm bored...

emilykathleen511

Important lessons from your place of business.

Here at the Twin Cities Call Center:

1. 93.87% of cable customers are morons.

2. EVERYTHING is Comcast's fault (without fail).

3. The supervisor is just going to tell you the exact. same. thing. I just said, fool.

Any words of wisdom from your workplace?

mags0607

1. No, you are not in the right bra size. I'm sorry you have to go up a cup/band size. This is not my fault, and Yes, I am serious.

2. Just because you ordered from online, you can't return it to the store. Sorry, I don't make the rules, and Yes, I understand that they suck.

3. 75% of the population cannot do simple math and figure out what 5/$25 or 6/$30 costs per item.

emilykathleen511

Haha Mags and Shaheen  This is more entertaining than I expected, lol!

I have more:

4. What was that? You pressed power on your cable box and now it's working!?!? NO WAY!

5. So, you have your cable hooked up from the wall to the tv and the cable box to the tv, but nothing linking the two? Huh. NO idea why it's not working!

6. Oh no, I'm sure you would NEVER order an adult PPV movie! I bet your angelic teenaged sons never would either! NO idea how they showed up on your bill with the exact date and time (2:17 a.m.) that it was ordered. Hmmm. Oh, and what was that? I should credit the $237.62 worth of them because there is no way anyone in your home ordered them? Riiiiiiiight.

fishieballerina

From my work at the Multicultural Center on my college campus
1. Just because you are American does not mean you don't have a culture.
2. People have jobs that they have to do, sorry if that inconveniences you, but you didn't make an appointment.
3. No, you cannot use my computer to print off your schoolwork. I can't even use my computer for that, what makes you think I am going to let you?
4. TVs and remotes go together nicely, don't steal remotes the tvs don't like that.
5. I understand that you are the dean of the college or a consolate from a foriegn country, but I am the receptionist and am not capable of miracles so asking me for information that has not been processed yet (for the fourth time) will not help the situation.

I love my job!

mags0607

Oh, I have tons more....

1. SIGN: "matching panties 3/$30" That means that panties are on promotion. That does not mean you can get 3 $42ea bras for that price. Please read.

2. There no such thing as "eatable britches" and no we don't have EDIBLE panties either.

3. You live with your wife/GF/ baby mama, not me. You should know what her size is better than I do, because you have actually met her. I have not, nor do I know her favorite color.

4. The lotion we have is for your arms/legs/hand, not your private areas. You, as an adult, should be able to figure that one out. Please do not describe to me why you think they are the same thing.

mags0607

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_wedding-party_because-im-bored?plckFindPostKey=Cat:Wedding%20BoardsForum:37Discussion:fb5d7d86-aa69-45f1-83e1-f8e2ec9b043bPost:dd6dd3e0-72a4-4390-b8b6-9bb6efd704b1">Re: Because I'm bored...</a>:
[QUOTE]Haha Mags and Shaheen  :D This is more entertaining than I expected, lol! I have more: 4. What was that? You pressed power on your cable box and now it's working!?!? NO WAY! 5. So, you have your cable hooked up from the wall to the tv and the cable box to the tv, but nothing linking the two? Huh. NO idea why it's not working! 6. Oh no, I'm sure you would NEVER order an adult PPV movie! I bet your angelic teenaged sons never would either! NO idea how they showed up on your bill with the exact date and time (2:17 a.m.) that it was ordered. Hmmm. Oh, and what was that? I should credit the $237.62 worth of them because there is no way anyone in your home ordered them? Riiiiiiiight.
Posted by emilykathleen511[/QUOTE]


i think for 1 & 2 that you might be talking to my mother. If you are, I am sorry. email is too confusing for her, so is connecting anything electronic.

SarahPLiz

Emily, my friend does project management for Dell call centers. Her #1 rule: DOn't say anything until they start to cry. Only then are they ready to listen. It works well in my office too, with students AND parents. That may or may not be an actual rule Dell uses....

From my job:
1- 80% of today's college students don't know what anything costs, not how much work it takes to earn it.

2- Our country is in financial ruin because 60% of Masters students don't understand that if you sign a note for a loan that is twice as much as your tuition, you will get money back to you, and you will still owe the entire amount back to the lender.

3- I will need to teach my own children how to write complete, coherent sentences, because our Masters of Education students can't do it themselves.

4- Students and parents don't read. If I sent you an email explaining the tax form I just sent out and you call me and ask me a question that is answered, verbatim, in the email, YES, I will just tell you to go read the email. If you tell me you don't read your email, I have no sympathy for you. Do it. Now.

5- I am apparently a tax advisor to our whole student population and their parents because I have CPA behind my name. FFS people, I work at a non-profit so I don't HAVE to do other people's taxes. Go ask H&R Block.

emilyinchile

Mags, your job makes the best stories, it would appear.

From my work:

- Really, you JUST go this 100 page document from your client and need it reviewed in the next 30 minutes? That is neither humanely possible nor my problem. Manage your time better, or tell your client to manage his expectations better.

- We have external translators for a reason. Use them. I review, I do not translate except in emergency situations. Asking me every day to translate different things does not constitute an emergency situation, it just makes me less inclined to help you when I actually do have time.

- That form that you asked me about last week? That I told you I wasn't in charge of and knew nothing about? Yeah, still not my responsibility. Ask the person I told you to ask.

MyNameIsNot

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_wedding-party_because-im-bored?plckFindPostKey=Cat:Wedding BoardsForum:37Discussion:fb5d7d86-aa69-45f1-83e1-f8e2ec9b043bPost:e516025c-bfef-45e0-92ad-52f3572e8599">Re: Because I'm bored...</a>:
[QUOTE]In Response to Re: Because I'm bored... : What do you do? This sounds interesting...
Posted by emilykathleen511[/QUOTE]

I'm an attorney. 

Right now I'm annoyed with a particular juvenile delinquency case.  I'm not a big fan of representing teenagers.  They pretty much all suck.

shaylin1001

From my job, today, I learned:

1. Having an advanced degree in Mathematics means you no longer need to know how to say "Hello" when you call someone on the phone.
2. Stealing a book from the college bookstore entitles you to request passcode information from the publisher if you deem "buying" the book a waste.
3. If your lunch looks really tasty, you shouldn't leave it in the fridge.

(A funny blog my friend recently showed me, mostly about one bad coworker: http://www.henryhates.blogspot.com. I just feel bad for Henry!)