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Poll - Texts from vendors

My photographer was asking on her facebook page if it was wierd to get text messages from wedding vendors. I personally liked it when I got texts from her, but it got me wondering what you guys might think. So I put out a poll.
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Re: Poll - Texts from vendors

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    mgoss228mgoss228 member
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    edited December 2011
    I voted No, because I generally find texts annoying.  I would rather they email or call.
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    jennlinjennlin member
    First Anniversary First Comment
    edited December 2011

    it depends on your relationship with the vendor. for example, jennygg and i texted often..but we became "friends" throughout the process, she was the first vendor we booked for our entire wedding and we had that relationship where it was okay.

    my videog texted me when he lost the blu-ray copy of our wedding...it was really strange. i didn't even understand what he was talking about since he used jargon, so instead i panicked the whole time the phone was ringing when i called him back. that kind of situation, he definitely needed to call me. plus, me and the videog weren't super close..so i don't think a text was appropriate..

    (my videog still did an awesome job, and even w/o blu-ray the quality was amazing, so i don't hold that one single text against him)

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    amandaswamandasw member
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    edited December 2011
    ok, oops.  I misread (or didn't read) the question - I voted "yes" as in, "yes it would be weird", but I should have voted "no" as in: I wouldn't like it.

    Well, I rarely text first of all.  In general I prefer talking to someone on the phone because texts can get confusing and with a vendor, that could be bad.  Also, I feel like it's a little too much in the 'friend' catagory.
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    edited December 2011
    If it's just a quick thing I'd prefer a text.  I hate talking on the phone and when I'm working I can't answer but I can text.  Or email, email is great, too.
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    edited December 2011
    If it was actually my vendor that i hired, i wouldn't mind, however, the other day, i got a text from a florist saying she was not available for my date! i found it so rude! it takes ten seconds to call me and let me know the same thing! how unprofessional!
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    edited December 2011
    I voted no. First of all, I don't have a good texting plan so I don't like to do it very often. But also, to me it's important to maintain a level of professionalism that I don't personally think is appropriate with texting. Also, texts drive me nuts because so much can get lost in translation. I would be worried that, with a text, some things could get miscommunicated/misunderstood.
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    edited December 2011
    i agree with jennlin- if you have a good relationship with a vendor, it is fine. I generally would like to do things via emails so i have proof. :) but i think if they have a quick question then its fine. :) i would prefer a text most times, i just don't have time to talk on the phone all the time.
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    edited December 2011
    Ditto Jennlin. :)
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    edited December 2011
    I think text messages for appt reminders is fine, beyond that, a little awkward. I mean unless it was a friend of a friend or someone I otherwise new, duh.

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    edited December 2011
    I love to text, WAY more than I like to talk on the phone.  My DJ texted me one day when we were meeting up, just to verify the location, and I liked that because I was at work & wouldn't have been able to take a call.  For the most part though, I think it's not ok.  It seems so unprofessional, and like sarack said, it's better to have things in email so that you have copies.
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    edited December 2011
    I think for the most part, it's not ok. The only vendor who texted me was the florist, and that's because we were meeting that day and she was running late and knew I couldn't here well on the phone where I was at the time.
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    edited December 2011

    Generally, I prefer email and texts. Otherwise I have to subject all of my coworkers to my phone conversations.

    Texts from vendors are okay (if not awesome) if:
    *You have hired them (the dj who friended me on facebook when I had never even contacted him irritated me)
    *You have discussed each others texting plans and preferred methods of communication. One of the planners I initially interviewed asked about that on the initial questionnaire. I thought it made a lot of sense - especially considering the many varied opinions this poll is receiving.
    *It's a quick enough thing that texting is appropriate. Complicated things should be in emails or phone calls but I would rather read a quick text than go through the rigamarole of listening to a voicemail.
    *Especially if you have forged a bond.
    *If it is someone like your planner that you're going to be talking to a lot throughout the whole process.

    PS - A vendor texting you to tell you that they were booked and you could buzz off - not so classy.

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