Photographer rant (long)...stressed!

fancywright2

So we booked our photogorapher back in July. Her pictures were great and she was very responsive. We took our e-pics at the end of September. She told us that she had several weddings that she needed to edit before she could start on ours, but indicated that it would be about 3 weeks which is fine, because our contract says that proofs would be available 10 business days after the session and mailed discs available 15 days after. 

Well I sent her a FB message on 10/22 and asked for an update and she said she was working on them and I should have it the following week which was last week. I left her a message yesterday and today but no answer, no return call. So I just sent her an email and waiting for a response.

I really don't want to start this photographer search again, but we may have to. We gave her a 50% deposit, which of course the contract says is non-refundable, but she also violated the terms of the contract since we didn't get the proofs in 10 business days. Do I have any recourse her to ask for our money back if I don't hear back from her soon?

UUGH! Very stressed over this. 

M1ssJ

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/cultural-wedding-boards_african-american-weddings_photographer-rant-longstressed?plckFindPostKey=Cat:Cultural%20Wedding%20BoardsForum:400Discussion:d81077a2-a523-4d77-908a-36cd816ea082Post:b04cec86-5a5c-4a11-b217-5dda6c12959a">Photographer rant (long)...stressed!</a>:
[QUOTE]So we booked our photogorapher back in July. Her pictures were great and she was very responsive. We took our e-pics at the end of September. She told us that she had several weddings that she needed to edit before she could start on ours, but indicated that it would be <strong>about 3 weeks which is fine, because our contract says that proofs would be available 10 business days after the session and mailed discs available 15 days after</strong>.  Well I sent her a FB message on 10/22 and asked for an update and she said she was working on them and I should have it the following week which was last week. I left her a message yesterday and today but no answer, no return call. So I just sent her an email and waiting for a response. I really don't want to start this photographer search again, but we may have to. We gave her a 50% deposit, which of course the contract says is non-refundable, but she also violated the terms of the contract since we didn't get the proofs in 10 business days. Do I have any recourse her to ask for our money back if I don't hear back from her soon? UUGH! Very stressed over this. 
Posted by fancywright2[/QUOTE]

<div>
</div><div>Yes. She violated the contract. Depending on the amount you could take her to small claims court or just let it go. </div><div>
</div><div>Sorry hun..... In another breathe... call her twice a day every day for the next 4 days... still no response ..leave a final messge letting her know that you will be filing a claim</div>

MissusD1116

Um yeah...that's messed up. Just a quick response to say "hey, I hadn't forgot" or "Hey, Cat, Dog" would suffice I'm sure but J is right..depending on the amt I would either file a claim or just let it go cause some court fees may cost the same as the deposit you pd her and the bottom line would be you still not having a photog when it's all said and done.

fancywright2

Thanks ladies. I'm sent her an email and another voice mail today, so I'll see if she responds to either of those today and then go from there.

nursing2u

I agree with the ladies... I would bug her soo much... she would want to get me my pics. But at the same time keep a positive relationship just in case u do keep her for ur wedding.. She needs to tell u a realistic time..not what she THINKS u want to hear..

keysmit

I'm so sorry you are going through this.. it sucks.. I am dealing with this as well.. What's wrong with these vendors, not communicating etc... Ugh.. I hope you get these pictures back soon.. Everyone is right about sending a little message or communicating, etc.. SMH..

fancywright2

Thanks ladies. Finally heard from her. She said it's part of their busy season but that she mailed the disc a couple of weeks ago....hmm. I should've received it no more than 2 days afer she sent it. So she's going to send "another" disc. I'll update you all once I receive it.