African American Weddings

Im feeling a little better about my photog!

I emailed him this morning to let him know how upset I was and to go ahead and send me the pics he does have. And this is what he sent back..

I apologize again and I can assure you that with weddings I take duplicates to duplicates and backups to backups as a precaution.  Engagement sessions I typically only shoot to one or two cards, but with weddings I shoot with 2 cameras that both record duplicates to 2 separate cards as I shoot.  So your wedding pictures are saved in 4 seperate locations as I'm taking them.  You would be hard pressed to find another photographer who backs up more than that.  The only way to backup more would be to shoot with 3 or 4 cameras.  Once the wedding is over I load them to your folder on my desktop and load the originals to two seperate external hard drives.  One hard drive I keep at home and one I keep off site in case something should happen to my home or I am robbed.  So your pictures will be saved in 3 seperate locations after the wedding while I work on the ones on my desktop.  

As you can tell with weddings I take every possible precaution as I am beyond paranoid. Unfortunately, and this is no excuse, I have not taken anywhere near the same level of precaution in the past with engagement photos, although now that I have actually had a card fail on me I will surely become very paranoid with them as well.  Once again I cannot apologize enough and I will glady take another 150 off your wedding so with no album and the 150 off your remaining balance is 500.  Also, I would be happy to do a boudair session with you and I could not possibly charge you for it.

Sorry kinda long. So I emailed back and told him to take the 80 and put it toward my balance and then my bal would ne just 420. So im going to keep him because like I said yesterday its going to be hard trying to find someone with 6 months left to go. I really do like my photog and he was great to work with during the epic session. But im still going to ask my videographer to incl a pic package as well for extra extra backup ! Sorry so long

Re: Im feeling a little better about my photog!

  • I think this was really professional and very apologetic of him.. He truly didnt have to go into all the detail.. but he did and he seems to have a lot of remorse for the action...

    The discount and everything else seems to truly make up for it.. and I know that since this is someone you REALLY wanted.. I hope this puts you at ease...

    Glad this is cleared up for you..
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  • Glad you worked all that out. Crazy things happen when you least expect it. Not making excuses for him...

    Also ensure that your original photographer is ok with there being a second photographer at the wedding. Some photographers don't like that since they are all competing for the same shot. 


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  • well I am sighing in relief with you lady! So glad that something worked out for you in the end. 
  • MrsBad13MrsBad13 member
    Tenth Anniversary 1000 Comments 25 Love Its Combo Breaker
    edited November 2012
    Mari..thats what I said too. I could feel the remorese on the email. Ro..yea I am going tk mention to him once I talk with the videographer. Casey..girl yes thanks for the sigh. I just had to take a breather and just realize the epics is just a showing of the beginging of our journey going into husband and wife and that we have plenty of other oppurtunities to take pics in our lifes journey together as husband and wife and as a family . And I feel better with the compesantion he is offering and assurring me this will not happen in the future...MY WEDDING DAY !!
  • Glad things worked out. 
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  • i like this guy. just for him being so apologetic, i would use him for everything from now on. he is a true businessman in my book who is going above and beyond for his client. he could have been like "oh well, they are lost....too bad for u!" lesson learned, he will now backup the backups for Epics. glad you feel better
  • In Response to Re:Im feeling a little better about my photog!:[QUOTE]i like this guy. just for him being so apologetic, i would use him for everything from now on. he is a true businessman in my book who is going above and beyond for his client. he could have been like quot;oh well, they are lost....too bad for u!quot; lesson learned, he will now backup the backups for Epics. glad you feel better Posted by soontobehasrouni[/QUOTE]

    Right..I told him I do appreciate him and thanked him for the compensation and that I trust he does everything in his power to make sure photos are not lost. And that he has made me feel a little better. He is great and I was so happy I chosed him. So when I get my epics i will post !
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