I am trying to choose a venue, and I have had the "Carmen's look" in my head for years so would love to use that as my venue, but so far they have given us a bad impression. First, they double booked our viewing appointment therefore lost the appointment, and when I emailed them, they seemed a little sympathetic but only because "they had to". It seems as if the sales rep. didn't even care. We have also heard that the food can be hit or miss, and that they book 2-3 weddings an evening (sharing the lobby with two other weddings, and noise from other weddings going on). Both of these aspects make me nervous, yet the price is so right for my amount of guests. I am torn to say the least.
Does anyone have any feedback on their service at all?
Thanks is advance,