I hate bank people

6fsn

Our mortgage lender is being hinky and I need to go give him a wake up call.  We have excellent credit and plenty of money.  Why have I had to ask 4 times for a preapproval letter?  The phone call last night from his secretary was basically "you don't need one.  your realtor is lying to you."  First, my mom is our realtor.  Second, HUD and most bank short sales require the letter as part of the offer package.  Third, I asked for one.  I want one.  I don't care if it's work for you.  It is your job.  If you don't want to do it I can go somewhere else that will.

mrsconn23

Yeah, he needs to be slapped. 

entropicbeauty

Have you talked directly with your mortgage lender, or have you only dealt with the secretary? If the latter, it's possible the secretary is trying to avoid having to do more work or just talking nonsense without actually knowing what she's talking about.

*Barbie*

tell your lender if they cannot fax/email one to you by 12pm today you will be going with a different lender. there is no reason you should need to ask more than once. and they're wrong - you will need it.

6fsn

I had to take something to the realtor this morning so we made a stop at the bank.  I reviewed the document, stood there while he e-mailed it, then had him print a copy.  Chase has a 1% cash back program so we want to go with them, but they have a million branches.