We have a vendor (T) that handles our accounting. I do some of it, but they do most of the heavy lifting. They called me to tell me our account has $9k outstanding. $9000 American US Legal Tender Dollars.
I asked for proof of the delinquencies - y'all, these go back to 2009 and 2010. I said, "How am I supposed to know I'm missing a statement if your company DOES NOT ENTER PAST DUE BALANCES on its MONTHLY invoices?!" Their answer - "Well, you get one every month. You should just know." Well, maybe so. However, the amount is different every month b/c they roll in different services. And if my account has been delinquent since 2009 and it's just now 2011 when you want to bring up $9k in past due fees, let's start talking about making a damn phone call when the first bill was late.
I want to hulksmash something.