Wedding Woes

The diamond fell out of my 25K Tiffany solitaire!! @##$@

I am unbelievably lucky that I noticed the sparkling stone sitting on the table at a Christmas party in a hotel ballroom.  I had just sat back down at the table after the waitstaff cleared the plates.  To my surprise, I looked down at my hand, and realized that the diamond fell out of my engagement ring!  

My fiancee paid a premium thinking that Tiffany provided quality.  I even cleaned it that afternoon with the small little brush and jewelry cleaning solution they provided, and there was no jiggle, looseness, or sign of any noticeable damage.  The customer service staff tells me that one of the six prongs looks slightly bent, and that a snag on something could have bent the platinum!  I didn't realize platinum is that easy to bend!!!  I thought it's at least less maleable than gold!  I would feel better if I remembered hitting it on something, since knowing what I know now, I'd go get it checked immediately. They keep telling me that the six prong Tiffany's setting is supposed to be the most secure.  "Supposed to be" really isn't reassuring at this point.

Seriously, how often does this happen?  Can anyone recommend a good insurance provider for engagement rings? The only one I've heard of if Jeweler's Mutual.  Anything else out there that provides good coverage - enough to replace exactly the same quality stone, if need be?

Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@

  • I have a personal articles policy with State Farm.  Check yourhome owners.
  • Oh and I don't know how often it happens.  My little ruby from a local jeweler is just fine after 7 yrs. 
  • RaptorSLHRaptorSLH member
    500 Comments First Anniversary
    edited December 2011
    For a ring that price, get a rider on your homeowner's/renter's insurance, STAT.  Don't know how common it is, sorry.  My e-ring is a 90 yr old heirloom, and it's never lost a stone, but none of the settings are Tiffanys.
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  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_insurance-recommendation-diamond-fell-out-of-25k-tiffany-solitare?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:47Discussion:bd9ed5d8-8808-457c-bb02-7f6940975bd8Post:bd12ef41-6dfe-44b5-89d2-0cde6f9bf215">Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@</a>:
    [QUOTE]Okay, #1, you really didn't need to tell us the price of your ring, since it has nothing to do with anything.  (Sorry, it just felt braggy to me.) #2, this happens sometimes - it's unfortunate, but you're very lucky you didn't lose the stone.  Did you have the ring re-sized after you received it?  Sometimes re-sizing can affect the setting, if the jeweler who does the re-sizing doesn't remember to check it.  #3 - if you already have homeowner's or renter's insurance, you can add a rider to your policy to insure the ring (and if you don't have homeowner's or renter's insurance, you really should get it - my renter's policy is less than $100 a year, and it's so worth the peace of mind).
    Posted by StephBeanWed61502[/QUOTE]

    <div>
    </div><div>
    </div><div>I don't think it sounded braggy...just showing how shocked that she was that that amount of money was paid, and it was set like a cheap rip off, and also, that it wouldn't have been something her FI could have just replaced at the drop of a hat. You can choose to be offended by someone stating the facts, or just see it for what it is. Her ring is expensive, she expected better quality, period. </div><div>
    </div><div>Also, I agree with the previous posters about getting it on your homeowners insurance. Good thing you found it!</div>
  • My grandma lost her diamond twice. Luckily she found it both times, but figured she wouldn't find it again. It hangs out in the safe now. My mom lost hers in the garden. Granted she shouldn't have been digging in the garden, but anyway. Just get it fixed and insured.
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  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_insurance-recommendation-diamond-fell-out-of-25k-tiffany-solitare?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:47Discussion:bd9ed5d8-8808-457c-bb02-7f6940975bd8Post:aa7ba5ff-d15d-4003-b818-abeacf034263">Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@</a>:
    [QUOTE]Tanline, is that you?
    Posted by TheDuckis[/QUOTE]

    *snort*
  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_insurance-recommendation-diamond-fell-out-of-25k-tiffany-solitare?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:47Discussion:bd9ed5d8-8808-457c-bb02-7f6940975bd8Post:381b21dc-255d-4f6a-9714-466b1b2af0fb">Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@</a>:
    [QUOTE]I have a personal articles policy with State Farm.  Check yourhome owners.
    Posted by 6fsn[/QUOTE]

    Me too - and my ring cost considerably less than $25,000.
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  • krizzo17krizzo17 member
    1000 Comments Fourth Anniversary 100 Love Its Name Dropper
    edited December 2011
    My mom had her diamond fall out while shopping at Costco...and somehow managed to look down and find it. This is why I insured my ring the morning after I got it.

    Also, if you have a marquise cut, it is likely to get loose and fall out a fair amount, since there are fewer places to hold the diamond. I have a citrine marquise ring that I get adjusted at least once a year to prevent this, a close friend of my moms has this cut engagement ring and the diamond has fallen out 5 or 6 times in the past 30 years.

    ETA: I just have a rider on my renters policy with state farm, it covers everything from the stone falling out to theft.
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  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_insurance-recommendation-diamond-fell-out-of-25k-tiffany-solitare?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:47Discussion:bd9ed5d8-8808-457c-bb02-7f6940975bd8Post:b1ef4d7b-297a-485a-8b16-e631c53b2337">Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@</a>:
    [QUOTE]In Response to Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@ : I don't think it sounded braggy..<strong>.just showing how shocked that she was that that amount of money was paid, and it was set like a cheap rip off</strong>, and also, that it wouldn't have been something her FI could have just replaced at the drop of a hat. You can choose to be offended by someone stating the facts, or just see it for what it is. Her ring is expensive, she expected better quality, period.  Also, I agree with the previous posters about getting it on your homeowners insurance. Good thing you found it!
    Posted by seesawgirl[/QUOTE]

    <div>But the thing is, I wouldn't expect a stone to fall out of <em>any</em> engagement ring, whatever the price - it's an engagment ring, for chrissakes.  Should I expect my stone - which is, gasp! not even a diamond! - to fall out of my ring just because my FI only spent a fifth of what hers spent?  <em>Anyone</em>, with a ring of <em>any</em> price, would be appalled by what happened to her ring.  That was my point.</div>
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  • 1%'er, 1%'er!!!!



    LOL, sorry couldn't resist.
  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_insurance-recommendation-diamond-fell-out-of-25k-tiffany-solitare?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:47Discussion:bd9ed5d8-8808-457c-bb02-7f6940975bd8Post:aa7ba5ff-d15d-4003-b818-abeacf034263">Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@</a>:
    [QUOTE]Tanline, is that you?
    Posted by TheDuckis[/QUOTE]

    You know how I know it's not Tanline? She would never be so gauche as to refer to it as *<em>sniff</em>* "Tiffany." Ugh.

    It's "Tiffany & Co."
  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_insurance-recommendation-diamond-fell-out-of-25k-tiffany-solitare?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:47Discussion:bd9ed5d8-8808-457c-bb02-7f6940975bd8Post:e3541e2c-b272-4911-a446-d413496dc586">The diamond fell out of my 25K Tiffany solitaire!! @##$@</a>:
    [QUOTE]I am unbelievably lucky that I noticed the sparkling stone sitting on the table at a Christmas party in a hotel ballroom.  I had just sat back down at the table after the waitstaff cleared the plates.  To my surprise, I looked down at my hand, and realized that the diamond fell out of my engagement ring!   My fiancee paid a premium thinking that Tiffany provided quality.  I even cleaned it that afternoon with the small little brush and jewelry cleaning solution they provided, and there was no jiggle, looseness, or sign of any noticeable damage.  The customer service staff tells me that one of the six prongs looks slightly bent, and that a snag on something could have bent the platinum!  I didn't realize platinum is that easy to bend!!!  I thought it's at least less maleable than gold!  I would feel better if I remembered hitting it on something, since knowing what I know now, I'd go get it checked immediately. They keep telling me that the six prong Tiffany's setting is supposed to be the most secure.  "Supposed to be" really isn't reassuring at this point. Seriously, how often does this happen?  Can anyone recommend a good insurance provider for engagement rings? The only one I've heard of if Jeweler's Mutual.  Anything else out there that provides good coverage - enough to replace exactly the same quality stone, if need be?
    Posted by yajinang[/QUOTE]

    Ask your insurance agent. That's what they're there for.
  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_insurance-recommendation-diamond-fell-out-of-25k-tiffany-solitare?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:47Discussion:bd9ed5d8-8808-457c-bb02-7f6940975bd8Post:aa7ba5ff-d15d-4003-b818-abeacf034263">Re: The diamond fell out of my 25K Tiffany solitaire!! @##$@</a>:
    [QUOTE]Tanline, is that you?
    Posted by TheDuckis[/QUOTE]

    This made my day!
  • Thanks for that.  I still feel sick to my stomach with the image of a small fortune sitting on a table - it could easily have just been swept off never to have been seen again. My fiancee saved years for it, and it's not something we could afford to replace.  I have to admit, I was shopping around to insure it because it cost more to insure it than our two cars combined!  I now realize the flaw in this thinking.  

    The Tiffany salesman told him something about a lifetime guarantee, and supposedly the six prongs are the most secure.  He could have gotten the same ring at another retailer (like Blue Nile) for a fraction of the price - he thought he was paying for "forever."  I guess the lifetime guarantee is just marketing, because the customer service rep told me that one of the prongs must have been bent somehow and insisted she could see a slight asymmetry - I just don't remember hitting it on anything or snagging on anything hard enough to make me wonder. Didn't realize platinum bends so easily.  I could never prove that it wasn't perfectly symmetrical right out of the store.  The stone wasn't loose, and I never had it resized.  It's not even a year old!  I'm now simply afraid to wear it.

    I didn't know there were "rider" policies for renters.  I'll have to look into that. 
    Thanks for letting me vent!
  • I can't believe you were walking around with a 25,000 dollar ring with no insurance. What were you THNKING?

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  • It amazes me that anyone actually believes that Tiffany rings are higher quality than what you can get at any other jeweler.
  • Tiffany & Co.
    Tiffany & Co.
    Tiffany & Co.
    Tiffany & Co.!

    What are you, farmers?
  • [QUOTE] I guess the lifetime guarantee is just marketing, because the customer service rep told me that one of the prongs must have been bent somehow and insisted she could see a slight asymmetry - I just don't remember hitting it on anything or snagging on anything hard enough to make me wonder. Didn't realize platinum bends so easily.  I could never prove that it wasn't perfectly symmetrical right out of the store. ...  I didn't know there were "rider" policies for renters.  I'll have to look into that.
    Posted by yajinang[/QUOTE]

    <div>Get the guarantee in writing for future reference.  Any decent guarantee should cover normal use, but get whatever it does cover in writing.</div><div>
    </div><div>Any precious metal bends easily - that's why most jewelry is an alloy, not pure.  I think the issue with a prong is probably not the type of metal, it's that tiny thin pieces of metal bend easily.</div><div>
    </div><div>Document the state of the ring post-repair, with photographs, for future reference to the guarantee, and for insurance purposes.  </div><div>
    </div><div>And YW.</div>
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