Destination Weddings Discussions

More TA troubles!

Soooo, I know I've complained about TA's a few times and was all excited recently to have found one through my little sis but now I'm not so sure about this one either!  She booked our resort for us last week and was able to come up with quotes out of my home city within a day, however, most of my friends are spread out across Canada and she didn't get those quotes until a week and a half later giving them only 4 days to book before the quotes expired!  Plus now that we are all booked she is bascially done with us!  She gave me the resort wedding coordinator's email address and said that I have to ask her any questions myself! Thats not really normal is it?  I just had to book my own wedding date, so basically she is getting a commission off anyone who books for my wedding but she is doing absolutly nothing else for me!  So strange!  I can't really say anything though because my she works with my sister and I don't want to cause trouble.  My sister asked  her company to give me a deal and they just assigned this TA to me, I can tell she doesn't want to do it but I'm not exactly being demanding am I?  All I wanted was for her to set up my wedding date and maybe ask a few more questions to the resort if need be! Oh my, I'm sure it will all work out in the end but wow-its not as easy as I thought it would be!

Re: More TA troubles!

  • Awwww Lori, I'm sorry you're having so much trouble with TA's.. I'm confident that it will all work out in the long run and everything will be perfect just the way you're envisioning. If she's getting comissions off of anyone who continues to book for your wedding, I think she should make herself available to answer any questions you all may have until the date of your travel!!! So hard, especially when it's your sister's company...good luck and keep us posted!
  • Hey, I'm sorry too that you are having problems again with TA, but I agree with Shelli I'm sure things will work out in the end . And that TA just needs to get her behind to work and stop being lazy, that's what TA do they need to make it easier for the customer and help them if not then we wouldn't need them right?GL

    Wedding Bio

    New Married Blog
    Anniversary BabyFruit Ticker ~Pamela&Steven~6.25.2011~PuntaCana,DR~ image
  • Hey Lori, Just adding my two cents here. I may be wrong, but i don't really think that TAs are supposed to coordinate the wedding also. I mean our TA (from Beach Bum Vacations) helped us set the date with the wedding coordinator, but every other question i had i went straight to the wedding coordinator. That only made sense to me - but i may be wrong!
  • Hey Iris-I had started to work with two other TA's this year...the first one was awesome for emailing the resort and getting all the wedding info for me (prices, ceremony times, locations to choose from, even bouquet choices!) only problem was that she never got back to me with rates so I didn't book with her!  The second TA booked my wedding time with the resort and sent me info on how the ceremony works-whats read, what is included in the price, etc...we didn't book with her because she went on vacation the day before we were supposed to book and wouldn't be back for a couple weeks!  The TA we booked with though wasn't even willing to confirm the date we had booked through the previous TA!  I've always found a good TA will be a go between for you and the resort should you have any questions and this one is only willing to take bookings but is not helpful with any questions...just a little frustrating when she is making a good size commission from our group!
  • Hey lori - that totally makes sense. I get why you'd be frustrated - they should definitely at least be willing to confirm a date!
This discussion has been closed.
Choose Another Board
Search Boards