Yes, it was that lighting company. I ended up hiring them because they were reasonably priced and always kept in constant contact over the year and a half I was engaged. They were also reccomended to me through several other knotties who had used them. 1) I had the room from 9am until 1am and I specifically stated in my contract that the lighting should be done no later than 4pm. Needless to say they were STILL setting up during my 6PM cermeony!! 2) I never got to see the room beforehand. Originally Tristan told me they would bring 3 colors. The one I chose, a shade lighter, and a shade darker. Then, I would get to see them all and decide what would look best. The 3 colors were NEVER shown to me. 3) my name on the monogram was spelled wrong and the guy setting up (only 1 guy for 47 lights) had the odacity to say to my bridesmaid well the bride sent in the paper work. DARN straight I did and I used the same PDF file I used to make my invitations. I think I know how to spell my own name! I looked back at the email I had sent (thank you hotmail for saving all my sent messages) and INDEED my name was spelled correctly on the file I sent them. AND I also had a follow-up email stating you keep spelling my name Lindsay and it is EY, please make that correction...but no they are too incompetent to check their work!! 4) we were to have a total of 47 lights to turn our room blue and I was very clear and specific with my expectations from our initial meeting. Because of the wood and mirrors I knew it would be difficult to do, but they insisted that it could be done. I did not have the wall washes as promised, the ceiling washes I paid for, the floor washes I paid for, the blue lights in the wall scounces or the bar area. Half of the lighting I paid for was never set up and the guy setting up did a half
@$$ job because he arrived too late! I sent a long letter this morning expressing my deep disappointment, The room looked atrocious, nothing like we had originally discussed. the room actually looked BETTER before the lighting. We spent over $2,000 and I insisted on a fullr efund by the end of the week. If not, I will be reporting them to the BBB and even will go as far as taking them to small claims court. I am so upset because I told at least 3 other brides to go with them and they did a poor job at best!! I told them I could no longer reccomend their services. It was really disappointing. YES we are married, it was a great ceremony, good food, and a fun party, BUT when details are important to you and you have a vision in your head for over a year and to not get what you paid for (literally) was really disheartening. STAY AWAY!!!!