DC

Beware of Bridal By Suzanne!

I found her on craigslist offering makeup services and wedding consulting/coordination for what seemed like very reasonable prices. So, we set an appointment for a makeup & hair trial but she didn't show up. After waiting for her for half an hour I called only to find out she was on her way to another appointment. She insisted there was a "miscommunication," implying I must have been mistaken but that she'd call me to reschedule. I was looking at the e-mail setting the date/time while we spoke, so that was pretty frustrating. I forwarded that original e-mail to her but haven't heard from her since. The entire experience was upsetting because we set the appointment a month in advance and I now have limited time to find some one else. Her lack of follow-up and decision to simply never contact me again is also very unprofessional. If she can't make a simple trial appointment and then just drops people how can you trust her with your actual wedding?!

Re: Beware of Bridal By Suzanne!

  • edited December 2011
    I have to second this, because I had a very similar experience with the same woman.  Five minutes before she was supposed to be at my house for our initial appointment, she called saying she was still out at her place pretty far out in Virginia (I live in DC) and she would probably be late because she had to take her son home from some appointment they'd just been at, and then she said she was worried about traffic because there was some race going on downtown so she had no idea when she'd be here.  I just told her not to come and she said she'd be in touch to reschedule and I never heard from her again.  Extremely unprofessional.  On top of that, I posted on this board about if anyone had experience with her, and someone who had used her replied to me  privately saying she'd had a horrible experience.
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