DO NOT block rooms here! This is the WORST hotel!!!!! I blocked rooms months ago here for a cheaper option for our guests (we also reserved rooms at W-Midtown). They never returned calls, emails, faxes. It was horrendous.
Well, we still had the block so I put their information on my accommodation card and mailed out my invites last week. My friend called me today and told me that they are closed the entire month of May for rennovations and THEY NEVER LET ME KNOW! They told my friend she should contact me.
Ugh- do not work with this company.
- end vent!