Ok so some of this is venting but some of this is to warn all of you ladies still looking for a dress.
Last week I went to Alfred Angelo and found "the dress". It was perfect. Almost identical to the dress I loved from a magizine. I fell in love with this dress. Picked out a matching veil and head piece since I was buying the dress i'd get 15% off. Order it in Ivory because that's what I wanted. So excited.
Tonight I'm so upset. I get a voicemail message from them saying that the dress they ordered me last week is now out of production and I can't get it. They are not sure why the company let them order for me last week. So to make things up to me they'll give me the floor sample and do alteration for free. Of course it won't be in the color I want but they can reorder the veil to match. They hope this will be ok that I need to call them and let them know. Oh and they won't take any money off the dress though.
How do they think this is going to be ok? It's not the dress I wanted. They dress I wanted was ivory, not white. And to offer me a floor sample but not take any money off the dress. They dress was not cheap!
Now I must go down there tomorrow morning and get my money back and start looking again. They better refund me the veil and head piece too since they went with the dress they can no longer provide to me.
I just find it so unprofessional to order me a dress that has been out of production and for them not to know that.
ugggghhhhh! I'm so upset right now. Now i must start my dress shoppign all over again. I know I have time but my heart was so set on this dress.
Beware of Alfred Angelo in Lancaster. Don't let them sell you something they can't get!