Florida-West Coast

Tampa Bay Downs

I do not reccomend the downs for a wedding, not based on the venue itself (it is beautiful) but based on the customer service. I worked with Nicole. I put a down payment down in the amount of 250 in form of a check (nicole informed me i could post date the check for the 15th due to the long drive) Nicole then put the check through 3 days early and bounced it in my bank account, then tried to charge me 50 in addition for it bouncing in her account. After speaking with her accounting department, nicole waved the 50 but added it to the down payment. this was a tuesday. I told her I would call her back with the additional 50 on friday. My mother called her 4 times on that friday and she never answered. Nicole then called back at 3:45 stating we needed to call by 4 to give the depost. My mother called at 4:10 and she said she gave my date away and i was out of luck. Now with 45 days to the wedding I am trying hard to find a new venue and caterer. Just a heads up.
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