Hello Ladies,
I got married on 12/31/11 and had Brogen Productions do my video. In the contract he promised the video no more than 2-4 months after the wedding. Last time I talked to him, he said it would definitely be delivered at the 4 month mark, no later. However, it's now been over 4 months and I've tried calling and emailing him, but no response. I tried again today and now his voicemail is full. I don't really know what to do! We paid $1300 for our video and all we have is a 4 minute highlight accessable on his Vimeo channel.
So far I've been pretty cordial in the emails and in the message, becuase I don't want to get a crappy video. But, I feel like we paid a lot of money and to not even get a response is a little ridiculous. Plus, it's been a while and we really want our video!! Any advice???