WTF -- Updated

sbolger17

The reputable jewelry store where we dropped our rings to be engraved just called me and told me that one of the diamonds on my wedding band fell out during the engraving or cleaning.  They have the diamond but it might cost as much as $100 to put it back in.  WTF?  My other option is to take it to the place where we bought it and they'll do it for free.  Except we bought it in NYC.  I have to go to NJ this weekend and NYC the weekend after that for my bachelorette party, but we really weren't planning on going in there this weekend and it's a PIA.

I am so pissed and worried right now.  And if you're thinking, hey, didn't this happen before, you'd be right.  When we bought it, it was missing a diamond that we had to get fixed.  If these diamonds start falling out all the time once I'm actually wearing it, I'll have to get a new band and that makes me super sad because it's absolutely beautiful.

And FI is MIA right now so I can't even talk to him about what the best option is.

raes19

Do you have insurance on the ring? I would call the place where you got it and let them know that this is the second issue you've had, and see if they are willing or able to do anything for you.

DondadaTimes2

Ooo thats rough. But um. The ring was in their possession and it fell out during one of their procedures...doesnt that make it their problem?! Over my dead body would I allow someone to charge me $100 to replace a ring that "broke" while in their care.


Sorry you gotta deal with that

sbolger17

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_central-new-york_wtf?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:621Discussion:5e71c6a6-d3ed-4489-8687-c70e905579f1Post:3c0c688c-8730-4c38-a7bb-b9d4b1a01208">Re: WTF</a>:
[QUOTE]Do you have insurance on the ring? I would call the place where you got it and let them know that this is the second issue you've had, and see if they are willing or able to do anything for you.
Posted by raes19[/QUOTE]

I do have insurance on it, but it seems like filing a claim would be more trouble than it's worth, you know?

Yeah, I'm going to call the place where we bought it, but I really want to talk to FI first.  So the call probably won't happen until tomorrow.

sbolger17

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_central-new-york_wtf?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:621Discussion:5e71c6a6-d3ed-4489-8687-c70e905579f1Post:51b3fbd0-827b-46ee-b9bd-d6e3677aac7a">Re: WTF</a>:
[QUOTE]Ooo thats rough. But um. The ring was in their possession and it fell out during one of their procedures...doesnt that make it their problem?! Over my dead body would I allow someone to charge me $100 to replace a ring that "broke" while in their care. Sorry you gotta deal with that
Posted by DondadaTimes2[/QUOTE]

That's how I feel.  I was kind of in shock when he told me so I didn't say anything right then.  I'm going to talk to FI, see what he says, and then go from there.  In some ways, I don't really want this guy to fix the ring -- what if he messes it up further, ya know?

DondadaTimes2

Yeah I get it. I would still make him eat the cost of getting it fixed whether it be there or somewhere else. Thats just not right

ski2play

That totally stinks, I am in agreement with you that you may not want this guy (engraver/cleaner guy) to repair it.  Since he is going to charge you it almost sounds like he would be sending it out for the repairs.  I would contact where you bought the ring and see what they have to say.  Inconvienent, you betcha.

lornarose07

I'm so sorry! Just get your ring back from this guy and, PIA as it is, take it to where you got it. Better safe than sorry.

sbolger17

Update: I called the store where I bought it and I'm going to mail it in to them and then pick it up next weekend when I'm in NYC for my bachelorette.  They were nice on the phone (don't think they'll charge me but I didn't specifically ask), but did say, yeah, it's a delicate ring, you probably shouldn't get those engraved.  Wish the place I took it to get engraved had told me that instead of saying everything would be fine!  I could have had my engagement ring done instead.

Anyways, I am getting the rings back from the engraving place today and will be demanding a discount for all the trouble.