Hello ladies...We are getting married on 8/17 at Toris Station in the gazebo with the reception to follow inside. Well, we booked the venue back in March. My Mom and I remember the lady we talked to saying that sometime in July, 1 month before the wedding, we would come in and pick out the centerpieces, chair sash colors AND the food..I remember her saying we could taste some of the food. We have been to a few receptions there and have had different food and they have a menu that she gave to us. Well, problem started at the end of June. My Mom called and told them that with my work schedule and hers, she was calling to see if we could get an appt. on said date. The lady replied she would be calling to set up appts. come July. Mom called on Monday, lady took the #, she never replied. She called on Tues, was told the lady had gone home sick, called yesterday and was given her cell phone # so she called and talked to the head lady, who booked our venue. My Mom said she was almost argumentative with her..No! We do not have food tastings! If there is something you are interested in, we make extra during another reception and then you can try it. My Mom said we were never told that in our first and only meeting with her. My Mom told her that it is 5 weeks away and we need an appt to get in there to chose our stuff..I guess the other lady was with her and L asked A if she had called us yet and A had the nerve to say Yes, I left a message. My Mom replied that is NOT correct. She tried to blame it on maybe I had a different cell phone? Uh NO! We listed the primary contact # to be my Moms because she works at home and is there all day, I have no messages from them. Its turned out to be a mess! So L said she would call my Mom back around 4 or 4:30 last night..NO CALL! I am at my wits end with a place that I went in totally trusting them, impressed because of the other receptions we had attended over the years and now, I am second guessing. Mom is paying for the venue and she is LIVID, she is the one who talked to L yesterday on the phone..Just don't know what to do?!
Cheryl (25) Andy (24) Newlyweds as of 8-17-12