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Connecticut

Florist situation..advice please! Long..

Hi Everyone:

I booked with Flora Flora in Noank back in April, after meeting with her and being super impressed with her work. Ever since that point, I have not been too impressed with her ability to respond to me. I had to ask her for a price quote, several times- she told me she would get it to me within 48 hours. Three weeks later, she sends me a quote with tons of mistakes, my name as "beth" (it's not beth). I ask her to change things, she obliges but I again have to harass her for a revised quote, and my name still says "Beth". At this point, I probably should have said NO THANKS and moved on. I was just so impressed with her work, and she whipped up my ideal centerpiece in a span of 15 minutes of talking to me! She seemed so nice and well put together at the time of the interview...

But, I booked her anyways, gave her the benefit of the doubt. Now, 3 months before my wedding, I have been trying to contact her for over a week. Not just to check in, but because I am completely rethinking my wedding flower choices and would like to meet with her again to discuss changes and adjust quote. At what point do I just send her an email telling her I am going with someone else? I just have such a bad feeling, and I know I should follow my gut about this, but I'm hesitating.. We put a 100$ deposit down, not too bad to loose....and what florist would really still have availability? UGH.

I told myself I'm giving her until Friday, and then I'm done. Thoughts?

Re: Florist situation..advice please! Long..

  • Contract doesn't even say anything about cancellation- just that 50% is due one week prior to wedding, and the rest due day of the wedding.

    I haven't started looking yet, I feel bad for wasting other florist's time in case I stay with my florist now..

    Haven't called yet, she had previously told me email was the best way to contact her. So I guess calling is next on the list...

    I just have this pit of the stomach feeling that this was not the right choice...however, I might be completley overthinking things!
  • Carebear62584Carebear62584 member
    1000 Comments Third Anniversary
    edited January 2012
    If I were you, I would look into other florists, but explain the situation to them (without using names).  They may be able to help you out...but what's the worst that can happen, they say they don't have the availability?  Now that you know exactly what you want it should be easier this time around finding a florist if that's what has to happen.  Keep us posted.
  • I would definitely call her--and leave a voicemail. If it hasn't even been a week yet, she could just be swamped with work/family etc. or even away on vacation. When you do get ahold of her, mention your concerns about not being able to get in touch with her when you needed to. Maybe she'll take the hint and check her email more often!

    If you still can't get ahold of her, save yourself the stress and look for someone else. Hope everything works out!! :)
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  • I would go with your gut in this one, it doesn't sound good, but you should still give her a call, maybe even stop in?. I bet can still find someone, have you thought about doing something like stop and shop? I've heard great reviews and are much cheaper than a regular florist.
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  • As PPs mentioned I would definitely give her a call. Maybe her computer is down?

    While you are waiting to hear back from her, I think you should go ahead and check into other florists. I have heard great things about the Whole Foods floral department.

    If after you speak to her you still have a bad feeling, I would think about canceling. You don't want to go into your wedding day not feeling confident in your vendors!
    Anniversary
  • I agree with previous posts.  You need to call her and if you still aren't satisfied, you need to find a new florist who makes you feel confident.  The last thing that should make you stressed out is your florist.  If you do switch, try http://www.inspiredfloraldesign.com/
    I am also getting married in Mystic, and although I haven't booked her yet, this is who I will be using.  My photogapaher recommended her and she has done the flowers for 2 of my friends weddings.  Call her and explain what happened.  I am sure she will work with you.
    I hope everything works out with Flora Flora, but you need to trust your instinct!
    image
  • That stinks! I agree with previous posts. Try to call and if she doesn't respond then it might be time to contact other florists. If you're honest with other florits it can't hurt.

    I will say some florists I met with were so creative/brillant but not so great on the business side in terms of response times, responding at all etc. Which is hard because obviously you want a good balance of both! 

    Good luck and I hope it works out! 
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  • Not to sound harsh, but it sounds like you're being a bit of a bridezilla. You should know what you want and trust your vendors to do their job. Also, try not to second guess yourself. Especially if you stated she came up with your dream centerpiece and now you don't know what you want.
    I do agree, that she should get back to you, but there may be extenuating circumstances.
    If you need a recommendation, my florist was the best vendor I had: Helena Willis of Perfect Princess Events. She's great to talk to and won't charge you for a consultation if you really feel in the pit of your stomach that things won't work out with your florist. Sometimes it is good to trust your gut. Remember to breath and that things happen for reason.
    Best of luck with your planning

    image
  • In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_connecticut_florist-situationadvice-please-long?plckFindPostKey=Cat:Local Wedding BoardsForum:65Discussion:35770e4e-3956-46a6-8938-182152240713Post:fe35ae55-bac2-4c14-889c-6b90fc3d7b9f">Re: Florist situation..advice please! Long..</a>:
    [QUOTE]Not to sound harsh, but it sounds like you're being a bit of a bridezilla. You should know what you want and trust your vendors to do their job. Also, try not to second guess yourself. Especially if you stated she came up with your dream centerpiece and now you don't know what you want. I do agree, that she should get back to you, but there may be extenuating circumstances. If you need a recommendation, my florist was the best vendor I had: Helena Willis of Perfect Princess Events. She's great to talk to and won't charge you for a consultation if you really feel in the pit of your stomach that things won't work out with your florist. Sometimes it is good to trust your gut. Remember to breath and that things happen for reason. Best of luck with your planning
    Posted by Ksahlberg[/QUOTE]

    This.

    Just call her.  Or better yet, go to her shop.
  • Thanks, everyone! I will call her tommorow. If this is a one time thing, I would agree that I was being a bridezilla, but it's been a consistent pattern since day 1. I can't stop into her shop, she works out of her house, so I will just call her tommorow.

    Ksahlberg: Thanks for your imput/reality check. The problem is I don't trust her to do her job, she did great on the centerpieces, but I have a bad feeling about things.
  • Being it is the off season is possible she is away like on a cruise or not getting emails?? I would stop by her shop or leave a phone message before cancelling. The quote thing taking that long was a bit much but I do know most florists want to wait until 6 months before the wedding to give quotes, however I would forgive the name thing since she probably thought your name was Beth and it just stuck in her mind that way, I don't think it has anything to do with her services/quality really.
  • Question... did you stick with your florist?
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