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Update: Cake Problem! Grrr! (Eve's Cakes)

x3Harmony534x3Harmony534
1000 Comments Combo Breaker
in Florida-Central Florida
So I booked our cake several months ago & have been trying to contact our baker since mid July with a question. I got a few emails bounced back, a few that went through... but no response to ANY of them. I finally sent a final email about 2 weeks ago saying that we NEED to hear a response as we're getting concerned. No response. So we've tried calling... no answer and her voicemail is full. So tonight we're heading down to her shop... but I doubt it will be open since it's only open by appointment. I'm just trying to figure out if she's still in business! Her website is up and running & I haven't heard anything about it being closed. We're less than 6 months out now & I need to know if we're going to have to book someone else... which at this point I'm thinking we'll want to do regardless, even if she is still in business, she's not very reliable. I payed her through paypal for our deposit... does anyone know if I can dispute it through them? I know you can if you buy something on ebay... 

AHHHHHHH! So annoying! lol Just had to vent.
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Re: Update: Cake Problem! Grrr! (Eve's Cakes)

  • Britt1406Britt1406 member
    1000 Comments
    edited December 2011
    Yes, you can dispute it through paypal or even through your credit card company. Even if she IS still in business, you might want to consider changing vendors because of the lack of communication! It'd be horrible to have this stress the week or day of the wedding!
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  • x3Harmony534x3Harmony534
    1000 Comments Combo Breaker
    edited December 2011
    Well, looks like she's out of business! Her store has been shut down since June apparently. FABULOUS. Grrr! You could at least TELL the bride, even if you're declaring bankruptcy & can't afford to return the deposit. I'm so pissed she didn't say ANYTHING. I'm glad I attempted contact as early as I did otherwise it could be two weeks before my wedding before I found out. Eve's Cake sucks! :( Just so everyone knows. lol
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  • Theresa626Theresa626 member
    1000 Comments
    edited December 2011
    Why are you even bothering to go there? Don't.  I would've found another cake baker a month ago. That is ridiculous. Even if she does contact you, it would be worth the money to go with someone else.  I believe you can dispute it through paypal.  it was smart of you to pay through them. I had never thought of that but what a great idea to pay all wedding vendors through paypal.  
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  • x3Harmony534x3Harmony534
    1000 Comments Combo Breaker
    edited December 2011
    I kind of agree, I felt like - why bother? But FI was really insistent on going there to give her a piece of his mind. We also wanted to see if she would willingly give us back our deposit if she was in business (though unlikely), so we didn't have to go through all the red tape to get it back. Ooooooh well. Back to square one. 
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  • emattchenemattchen member
    Fifth Anniversary 10 Comments
    edited December 2011
    I'm so glad I didn't book her!  We did a tasting with her but decided to go with It's Tasty Too.  I'm sorry you have to go through this but at least you have time to find someone else!
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  • Megs30Megs30
    500 Comments
    edited December 2011
    I am sorry you had to go through this but like you said be glad you found out now and not right before your wedding!
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  • cwbykittycwbykitty
    10 Comments
    edited December 2011
    That's horrible, and I've read many good things about her on here, and even considered contacting her.  You should have no problem finding someone else.  My reception is just a few months away and I'm still deciding.  Granted I live in Boston and can't cake test from here, which is frustrating.

    Sorry for your problems and good luck!
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  • ambuleyambuley
    10 Comments
    edited December 2011
    I would definatly dispute it with your credit card company. I had to dispute my Jr. Bridesmaids dress after the store we ordered it from closed and never placed the order. It wasn't the quickest process in the world, but credit card companies offer a grantee of service when they allow a vendor to run your card. I hope you have good luck with disputing your charge, but on the up side at least there are several other options for bakers in the Orlando area. I did a tasting at Tasty and with Amanda's Cakery. I ultimately went with Amanda's, but there is hopefully still time for you to locate another baker. Here is the link for the bakery I went with http://amandascakeryonline.com/
    I know this seems like a huge set back, but at least you found out now. I 'm sorry that this has happened to you. I wish you luck 
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  • lily19780lily19780
    10 Comments
    edited December 2011
    wow!  That is a bummer!  I have Amie Jonsson with Main Course Cakes.  She is super sweet and so very accomodating...which is a must when you are planning bride!!
    Check her out and let her know Carmen Hall sent you! :) I don't get anything, but it is nice for her to know where you found her info...

    http://www.maincoursecakes.com/
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