We got married on Oct. 6, 2012 at had everything at Celebration Golf.Celebration Golf. Listed below are SOME of our problems. They are grossly understaffed and extremely unprofessional.
-Cocktail hour was NOT where it was supposed to be. All paperwork mentioned the greens behind the pro shop. NO WHERE does it EVER mention the “tournament green”
-The hors d'oeuvres were late and only came out AFTER I asked where they were.
-The servers were wearing blue Celebration Golf shirts, one guy had on a baseball hat, not "professionally" dressed.
-We ordered 2 extras trays, cheese and veggies.They came out with no extra napkins, no toothpicks, NO CRACKERS OR NO DIP!
-Water glasses on tables were empty,
-Coffee was not served,
-Kids were not offered kid’s meals.
-TWICE guests came up to me to let me know they were out of food, NO ONE was monitoring the food. How embarrassing for my guests to have to come to me, THE BRIDE, to say we were out of food!
-When we came to pick up everything the next day, I was shocked to see OUR Centerpieces were being used on the tables instead of everything gathered in one area for us to pick up. The bartender had to take centerpieces off tables, even where people were seated.
-After our honeymood we met with Catering manager and Food & Beverage manager (which you don't need their names because within the year of our wedding planning, both positions were replaced...a clear sign of problems!!!) and were told 5 people called in sick that day. That doesn't answer all the problems! We were offered somewhat of a refund, but no real apology other than from the Food & Beverage Manager who's 2nd day of work was our wedding day.