I had such a horrific experience with Aria in Pasadena today that I just need to vent.
I first visited their showroom back in January with three of my bridesmaids to try on dresses. We found a very cute dress we liked, and the saleman who was helping us told us we would need to make an appointment to come back and be measured. Fast forward to this afternoon. I show up again with three of the girls, after driving an hour in the rain. The lady that is there to help is a total bitch and completely unhelpful. She asks us why we have come back to be measured, as their dresses are standard sizes, not custom made. This annoys me greatly, as we were told something different, and we all took time out of our busy schedules to come down here. She also says she doesn't know if Aria ships to Alaska (where one of the bridesmaids lives). Um, they do-it says so on the website. I also think their shipping charges are ridiculous-$15 per dress ($7 for each additional dress if sent to the same address) and they do not let you pick up the dresses at their warehouse in Pasadena.
Bottom line: Their dresses are super cute, but I am not paying $200+ per dress to be treated like a second class citizen. If you are thinking of making an appointment here, I urge you to not waste your time.