Ohio-Northeast

Any Astrodome of Parma Brides??

Okay so we booked the Astrodome back in July for our June 2010 wedding.  We paid our deposit and have yet to receive some sort of paperwork/receipt for the deposit. They had to wait and have the church deposit the check since the go through St. Josaphat.  Now, the first time I called in regard to it, it took a couple of weeks to hear back and they were supposed to get a hold of the church about the deposit receipt (this was left on my voice mail). Okay fine that kept me quiet temporarily.  Now I called a week ago in regards to testing out food and to find out when there will be wedding there.  I've heard  nothing back.  I just left yet another message in regard to now both things. Has anybody else had any problems with MaryAnne calling them back?? My FI and I are becoming worried that this will keep happening.  I'm about to go up there on a Saturday to see what's going on.  But I shouldn't have to take those measures.  All I want is some proper customer service and courtesy.  Just seeing if anybody else is having problems.  

Re: Any Astrodome of Parma Brides??

  • kmagaruh06kmagaruh06 member
    First Comment
    edited December 2011
    Hi.  I think I spoke with you over the summer.  My wedding is Oct 10 at the Astrodome.  At the time I booked I worked with a woman named Jill.  I got my receipt for my deposit the day I booked.  She copied my check and wrote on the rental agreement that it was paid.  I just spoke with Maryann last week to book an appointment to make all our final choices which is going to be next week.  As of this far I haven't had any customer service issues.  If you have any other questions feel free to email.  Things are pretty hectic these last couple weeks before the wedding.  Talk to you soon.  kmagaruh06@aol.com
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