Just Engaged and Proposals

Trouble with ring size....Need advice!

I am having the hardest time with sizing my ring. In fact my own experience with the jewler has been horrible. I took it to get sized the day after I got engaged. The guy at Zales had not clue what he was doing.....he suggested I go with a bigger size. So I did because I was having a really hard time deciding what it should feel like when I had those metal ring sizers on. He failed to mention that obviously my ring is top heavy so it's going to feel way different from the metal ring sizers. I got the ring back a week later and noticed that my center stone was loose so I took it back and they kept it for another week to fix it. I just got it back yesterday and I am thinking that my ring is too big. It is so top heavy it just spins and slides all over my finger. it stops at the knuckle, but I don't have to try very hard to take it off at all. Has anyone one else had trouble in this area......I feel like I never hear people talk about having problems with sizing their rings. Help!
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