Arizona-Phoenix

DO NOT USE I DO I DO BRIDAL

Update since my last post...still NO DRESS!!!

I was told it would arrive today so I could go in tomorrow and pick it up. Good thing I called today to confirm because .....surprise surprise, they forgot to call the manufacturer.  So yet again I had to call to follow up and was told the manufacturer "found" it at their shop (which ok, doesn't that make it sound like it's been tossed in some shady corner?!) and they would ship it out tomorrow and it should now get here next week - good thing I'm travelling for the next few weeks! (sarcasm)

I explained that I DO I DO needs to get me the tracking number because I am fed up and don't believe a thing they say at this point.  I was told ...wait for it.......yep, THEY'D CALL ME BACK...well do you think they did?! OF COURSE NOT!

So I called back just now, only to be told well the manufacturer is closed now...I'll have to call you back tomorrow.

I told her...you probably should because at this point, I'm going to start coming to your salon every day and telling every bride that is in there the experience I've had!  And don't think for a second, that I will not share this with everyone in there when I go to pick up my dress. 

Seeing as they can't handle this, I"m now totally stressing as to whether or not they even ordered the right dress and what if I'm 3 months from my wedding and have no dress?!

DO NOT USE I DO I DO BRIDAL - oh, unless you like stress...then, carry on

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Re: DO NOT USE I DO I DO BRIDAL

  • edited December 2011
    Oh no!!!  I am so sorry!  What is with all the horrible bridal shops lately?!  I am glad my dress is safely out of the store I ordered it from!  You should report them to the BBB and any other place you can leave comments so no one else will have to run into this problem!
  • sms274sms274 member
    100 Comments
    edited December 2011
    Oh I am so sorry you are having a bad experience with your shop too. It is the worst feeling ever! I hope things work out quickly for you so you can get your dress and not have to deal with them anymore!
  • NillaWafer10NillaWafer10 member
    1000 Comments 5 Love Its
    edited December 2011
    I think you should go in there every Saturday (or whatever time is busiest) and tell their customers what a pain in the butt they have been to deal with!  I bet they would get your dress in really quickly!
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  • edited December 2011
    Review them on weddingwire.com too!
  • edited December 2011

    I'm sorry for your situation! That is awful! I feel like a lot people in the wedding business take advantage and it's crap! No one should get mistreated after paying for a service or purchasing items.  It's funny how everything changes once they have your money. It's like they're a bunch of crooks and liars.

  • eadarnelleadarnell member
    10 Comments
    edited December 2011
    What an awful experience! I am so sorry you are going through that. I will be sure to avoid them when I start looking for a dress.

    I hope everything works out!
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