I just wanted to let Phoenix area brides know about the awful customer service I received from a local photographer. Two weeks ago I set up an appointment with Denee Ray Photography for an engagement shoot today (11/7/2009). We talked back and forth a couple of times. My future-husband and I wanted to shoot in Old Town Scottsdale by the Love sculpture. Denee agreed that it would be a great location. We asked for an afternoon shoot but she stated that a 9am shoot would be better so we booked that.Yesterday, she emailed me (and called me someone else's name, but that's not important) and asked if we would move our shoot to Old Downtown Mesa because she had a shoot before ours and after ours there. I stated that we had really hoped to do Scottsdale. She stated that if that's what we wanted she would do it. I thanked her and stated that, yes that's what we wanted. After 5 emails back and forth during which she tried to change our minds and we stuck to shooting in Scottsdale, she sent an email at 9pm (12 hours before our shoot) to cancel our shoot because it was too inconvenient for her.What an awful thing to do! We had hoped to send our STDs with our Christmas cards and it's almost impossible to find a photographer who can fit in a shoot this month or early Dec. Be careful when booking vendors!