Rant: Xavier Limos

nycegrrl99

Xavier limos offered what looked like a great deal on Weekly plus (like groupon) not too long ago. I purchased the certificates and they I had a terrible time getting them to book what I asked for or return my emails. I wanted a limo transfer for 6am the morning after the wedding (a Monday). They kept telling me they had booked a towncar for me and ignoring my emails stating that I wanted a limo. After several emails they finally stated that they no limos available because they were all booked. (At 6am on a Monday morning?! Really!?) The communication was so bad across the board that Weekly plus is refunding everyone's certificates. Watch out for this place!

lcarp203

Thanks for the info! 

BUT- HELP!

I bought the deal too and have had a hard time getting a hold of them!  How did you go about getting your  money back? 

nycegrrl99

Weekly plus sent me an email telling me about the issue and offering a refund. Just email them with your name and the number of certificates you bought at service@weeklyplus.com

wiuamy

I bought mine and haven't had any trouble.  It said on the deal that it would be a town car.  I called Xavier before I bought my coupon to make sure they would be able to accommodate my requests and they were super helpful.  We are using them as a "shuttle" service between the reception and hotel.

nycegrrl99

Actually it said it would be a town car OR you could apply it as a $45 credit towards a limo

lcarp203

I tried calling and emailing before I bought mine and they didn't return either my calls or email.  I bought it anyway because of the good reviews on wedding wire, but now it makes me wonder.  I still haven't heard from them and haven't contacted weekly plus.  I guess that is on my TO Do List for today.