So for all of you NEO Brides, do not use Greystone. We are having our wedding there and the staff is so inconsiderate, lying, and rude. Here is what happened.
We wanted to rent the Garden Room (ceremony/dance floor) Parlor Room (where girls get ready) Executive Suite (where guys get ready) Ballroom (reception) Barrister's Lounge (Bar) and Billiards room (babysitting). We had met with the people there and they said it was a done deal. All the rooms were open those days and they would be sending me a proposal with the cost in the next couple of days but the rooms were ours if we wanted them and we had nothing to be worried about. Well the couple of days for the proposal to get here turned into next week which turned into another week which turned into by the end of the day next day into bright and early the next morning to any second now into UH OH, the room might be booked. I asked her if there was anything we could do to get the room we wanted. We even offered to pay the other people who wanted the room money so we could have the room. Our contact said it was over her head and there was nothing she could do. So I decided to go over her head and go to her boss and see if there was anything we could do. I asked if we could sit down and talk because everything he was telling me through email completely contradicted what his employee had said in email. The boss's response was "That is a waste of my time" WOW, I didn't realize that someone could be so inconsiderate and rude. This is my wedding that we are talking about. Well it ends up that I do not have the room of which my ceremony and dance floor was going to take place. So I have to switch around my whole wedding and pay extra money because they screwed up and they just don't care. So beware brides. DO NOT GO TO GREYSTONE. It is absolutely gorgeous. But not worth the hassle