I booked my florist, The Robins Nest, months ago. At the time, she had pretty good reviews. Since then, she has provided the worse customer service out of any vendor we've encountered throughout the wedding planning process. We've had several appointments which she hasn't shown up for. I'm afraid that I've given her too much credit in the past, and now we're already past the 60 days deadline to receive a refund ($200 deposit). I just looked online and recently she has had scores of horrible reviews. We're not able to spend a ton of money on flowers, but we have a fairly decent budget going towards flowers, $500 - $700. We live in the Columbus, Ohio area... if anyone has any ideas or is able to provide any advice I would greatly appreciate it.
ps - Our wedding is in 40 days.