I chose Watanabe Floral as my florist, because of the great reviews I read here on the boards, and also from word of mouth here in Hawaii. Two words: BIG MISTAKE!
I made an appointment months ago to meet with a wedding consultant. At my appointment I brought in a few pictures of ideas of what I wanted, but wasn't too sure on the flowers. The consultant, Joyce, (who I must say was a pleasure to deal with) walked me through the store and I decided on a white spider mum that had purple centers. I also chose my bridesmaids' bouquets, and leis for the groom, groomsmen and parents.
I called Joyce two days before the wedding, to add one more bag of orchid heads to my order for decor. She then proceeds to tell me that the special spider mums I had chosen for the wedding didn't come in!! WHAT?!?! I had enough stress on my plate and that was the last thing I needed to hear. I was told to come in the next day (day before the wedding) and pick a backup plan bouquet. I spent 2 hours the day before my wedding, looking at all the flowers in the store - I chose orchids, but they didn't have any "fresh enough in stock". I finally decided on pink mums and purple orchids. Before Joyce left for the day, she emailed me a picture of my finished bouquet - and I burst into tears. It was the most hideous thing I had ever seen! I emailed her back that there was no way I was going to carry that thing down the aisle and told her to just go with a plain white hydrangea bouquet.
The morning of the wedding, everything was delivered and I was so disappointed. My bridal bouquet was crooked and lopsided, and my bridesmaid's bouquets were small and falling apart. My groom's pikake maile lei barely had any pikake in it. Thankfully I had a gorgeous wedding and wasn't going to let "flowers" ruin it. But I will never step foot in that place again!