Hello fellow knotties,
This is WAY long-part vent, part looking for advice. If you make it through all of it, I'm sorry. :-S
I am getting married at A View in FH in just over 3 months. I am having one heck of a time with this wedding coordinator, Jen! Before I begin my vent, let me say that I am an email person. I work full time during the day, have school at nights, and fit time w/ my fiance and son in where I can so email is just more conveniant for me.
So back to Jen...I'd only met her once, and she'd seemed nice enough (not very personable though). I had emailed her when I had questions, and she'd always answer within a couple days. Okay, great.
My fiance is moving to the West Coast for a job on Friday. He is a very hands-on guy and has been very involved with everything during wedding planning (sometimes that's good and sometimes it's been a pain in the rear! lol) Jen and I had made arrangements via email to meet to go over decor. We get there and the place is locked up, lights are off, no cars anywhere. We wait a few minutes and then I call. First, it's we didn't have a meeting today-I'm at another meeting off site. I didn't have our meeting in my blackberry, etc. I'm getting frustrated b/c I know we had this meeting scheduled. Then she's getting attitude with me! What??? I still had the email in my inbox so I told her I would send her the email where we had agreed. So just as I send her an email, I get an email from her offering me some free decor items, saying she was sorry and it just hadn't made it to her blackberry scheduler. To say my fiance was mad is an understatement. He was impressed by her quick email and attempt to right a wrong. Okay so we make it past that.
Then last Friday I emailed her with 9 questions. I said these were the main questions I had in our missed meeting, if you could answer these that'd be great and then we can just meet in late April or early May to finalize what decor items I want. She emails me back on Sunday and says she's out of town w/ limited internet access but will look into my questions and will email me back. Okay. Monday I email her b/c one of my questions was if it'd be okay to bring my dad/step-mom out Tuesday evening or Wednesday morning b/c they've never seen the inside. She emails me back right away and says the facility is closed.
That's cool....but what about the rest of my questions. If she was out of town with limited internet, that's fine. I'm from a small town w/ touchy reception, I get it. However, none of my questions were rocket science or anything-just need to know how many tables will be set up for this many people, how will this work, how will that work, etc. I'm just trying to buy stuff for centerpieces and everything sporatically so I don't have one heck of a large bill.
My fiance and I both feel like she's dismissing us; like our wedding isn't as important as everyone else's. We obviously know we are not their only wedding between now and then, but we are approaching the final stretch here and need to get this planned and taken care of. We want to feel like she cares about our wedding....not just that she cares on the day of when she may or may not get a tip.
Any advice is definately wanted and appreicated. Again, if you read all of this I'm sorry but thank you.