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Minnesota-Minneapolis and St. Paul
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SuperRN or the person who talked with Macy's Customer Service

shan87shan87
2500 Comments Combo Breaker
in Minnesota-Minneapolis and St. Paul

SuperRN I think you were the one that worked with a Customer Service Rep about your Macy's rewards ...

I purchased our Dishes from our registry and had them shipped to our new address hoping they would get there last wknd while I was there. They didn't. UPS will only hold them at their pick up site for 5 days. I wont be back there to pick them up by then. So I am trying to contact Macy's to change my shipping address, as UPS wont fwd them anywhere.

Who did you work with? I am finding their customer service hotline to be very unhelpful :(

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Re: SuperRN or the person who talked with Macy's Customer Service

  • wittyschaffywittyschaffy member
    Knottie Warrior 1000 Comments Combo Breaker
    edited December 2011
    I had to work with them about not sending our rewards stuff after 6 months - I can't recall the name of the person I worked with but she's with the Rosedale registry folks and they were fantastic.  Everything was fixed within a week of working with them and they gave us some extra money to use at the store as an apology for how horribly they fouled up which went a looooooong way to repairing my opinion of their registry services!
    Report Reply
  • shan87shan87
    2500 Comments Combo Breaker
    edited December 2011
    Thanks Witty I am going to attempt to call the store directly.
    Report Reply
  • SuperRNluvsChefSuperRNluvsChef
    2500 Comments
    edited December 2011
    Sorry Shan wasn't me!  Hopefully Witty's advice is helpful for you :0)
    Hitched! 09.30.11
    Report Reply
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