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I just had my wedding there last week. Loved the building, all the space on the dance floor, the beautiful outdoor setting for the wedding.As for the lady with the nonchalant attitude...if it was an older 50ish lady, then I know what your talking about...she becomes very nice when you write her a check! There is a younger woman that works in the office (I'm awful with names) but she is really nice.
The food was excellent, I got lots of compliments on it. We had an open bar and the "bartender" was very limited on what she knew how to make. I felt like my drinks were low on alcohol but my husband still managed to get quite drunk as did alot of others. They do close the bar 15 mins before your reception ends and they didn't tell us or anyone else. We did complain and got one last drink.
There was alot of miscommunication between them and my dj and my photographer at the reception. We took all of our pics before the wedding so when we came in for our first dance, all the the guest were in line to get food. So no one really knew we were dancing...then after all the dances, we were rushed to cut the cake when people were still in line for food...we had to say something to our photographer to get things to slow down a bit.
All in all I would give them a B. I don't blame them for everything that went wrong and we still managed to have a fabulous wedding.