Michigan-Detroit
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How to let go?

I just did my reviews on wedding channel for my vendors and for one of my less than stellar vendors they responded and basically made it seem like I was being unreasonable. Sigh. I am not allowed to respond to their comment, but here is my review: http://local.weddingchannel.com/Wedding-Vendors/Le-Salon-Bridal-Boutique-of-Royal-Oak-Wedding-Reviews?ProfileId=383185


I just wish I could respond and say that most of the problems with the dress didn't happen until the wedding day -- I just wish I would have been advised differently regarding my undergarments for the dress. I also don't appreciate it being made to seem that *I* didn't follow the recommended schedule -- I was in town almost two months before the wedding and wanted to get fitted for the first time then but they said I didn't need to and that the seamstress wasn't available. They're also going to show my paperwork to anyone that asks?! That seems kind of like an invasion of my privacy.

Sigh. How do I just let this go? It sucks that I've had a bad experience but they can just keep making it seem like I'm crazy. Trust me, I have no reason to malign ANY vendor for no reason -- and I fully admitted that everything had been fine with them for a while before it went bad. Just be careful, people.
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Re: How to let go?

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    emarston1emarston1 member
    Combo Breaker First Comment
    edited December 2011
    You just have to let it go.








    There?  Did that work?  Honestly, there's nothing more you can at this point.  You've said your piece, they've said theirs, and that's all that's going to happen.  Personally, I hate when vendors actually respond to reviews because it makes me think they are constantly stalking the page or something (even though they may just get an e-mail notifying them but still.)  And to say that they will show your paperwork seems really sketchy to me.  If I was looking through reviews, I would be EXTREMELY turned off by that.  So for what it's worth, I don't think they helped their cause any by responding.

    I think it really sucks what happened but you are only causing yourself more stress and angst by continuing with this.  I'm not saying you are wrong to feel this way but ultimately it's only harming you, KWIM?  Plus you've been able to explain yourself here on TK which helps other knotties :)  Good luck and you were beautiful regardless of your dress issues.
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    edited December 2011
    Does thinking of how many other brides you may have helped by being open and honest about the situation help? It really should.
    I agree that when a vendor comments on their own reviews it looks unprofessional, but it may be a good thing that you can't comment on their comment. That might just lead to a back-and-forth only resulting in more frustration for you and take away from your original posting of legitimate issues with the salon. 
    I understand why it is hard to let it go, but you have probably helped prevent other brides from getting into similar situations, and you were still a beautiful bride on your wedding day. 
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    edited December 2011
    After reading your review, and one that's not too far underneath it, I think that most girls would get the idea that they have inconsistent service.  That's enough for most people to run far, far away. 

    I'm really sorry that your dress was such a problem during your wedding.  That really blows.  But don't let these people not hearing you/validating your complaints ruin your memories or detract from the fact that you are married to a really great guy who doesn't care if what you look like, and has now seen you a ton of mornings with horrible hair and morning breath and still loves you enough to stick around.  I bet he thought you looked great on your wedding day, loose dress or not. ;) 
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    edited December 2011

    I agree that their response was rude.  "Since it is important to Le Salon to be fair and transparent, any brides that feel concerned may request our correspondences and invoices of what she really did pay to show how we truly tried to help Emma through her rush situation planning a wedding out of town and on a budget." Totally out of line!

    I think that you should try to focus on other areas in your wedding that made you happy. Think about walking down the aisle with your dad, your mom helping you get ready, fun songs that you danced to, eating your cake. It will help!

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    Mrs0toBeMrs0toBe member
    First Anniversary First Comment
    edited December 2011

    Most people will not see their response.  I would never have figured out that it is in the 'comment' link.

      You gave an honest review of their service to you.  That's all you can do. Smile 

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    edited December 2011
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_michigan-detroit_let?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:88Discussion:3c8e1b5e-7066-4362-a20c-058856cda6e2Post:49eca36c-de0f-4ba9-8f1e-1cb50635cdf8">Re: How to let go?</a>:
    [QUOTE]Does thinking of how many other brides you may have helped by being open and honest about the situation help? It really should. I agree that when a vendor comments on their own reviews it looks unprofessional, but it may be a good thing that you can't comment on their comment. That might just lead to a back-and-forth only resulting in more frustration for you and take away from your original posting of legitimate issues with the salon.  I understand why it is hard to let it go, but you have probably helped prevent other brides from getting into similar situations, and you were still a beautiful bride on your wedding day. 
    Posted by emilynnp[/QUOTE]

    <div>
    </div><div>Emma, you helped me out. I already bought my dress from them, just waiting on it. I have since been a little bit more cautious with them and plan on buying undergarmets to wear there because I dont want to be falling all over the place either. I do plan on mentioning your review to them and pursue the corset top deal because I still dont understand how they continue to mess that up. I'm so sorry :( But you did help me tremendously! </div>
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    edited December 2011
    Thanks everyone. I just keep looking at my wedding pictures, which did turn out great, and reminding myself that I reviewed -- that's the best I can do. They're making themselves look like idiots. :) That does make me feel better, lol.

    Natalie -- make sure you sit down in the dress for a little bit when you're at the shop. That seemed to be when things started to get loose, but I don't really remember sitting down when I was at the shop, which was my mistake I guess. If it at all seems loose, I would say something right then. Luckily you live close by so you won't have to do the whole "I'm-from-out-of-state-and-need-the-dress-in-a-week" thing. Mine did have a corset inside, it just wasn't tight enough to hold everything in, unfortunately. Oh well! The wedding was still great, and I miss it! Enjoy every moment -- I wish I could do it all over again (with the same husband of course).
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