Hey Ladies,
My wedding was this past weekend and it was an absolute dream. I'll post reviews and pics soon.
However, I do need your help. I had my wedding at Colony Club and it was unbelievable except for one HUGE mistake. I found out midway through my wedding that they never ordered valet. (The parents didn't want me to find out because they knew I would lose it). Well, I found out. It was contracted from the very first meeting. It was paid in full. It was a top priority that our guests not have to walk around in downtown Detroit in January in black tie attire. It was promised to the guests on our website and in an insert with the invite. Show they show up and they have no idea where to park because I never gave them instructions. People missed parts of the ceremony because of this. It's just not ok.
So aside from refunding the service (which they obviously have to do) I need compensation. What is appropriate? I honestly don't know what they can do to make-up for the safety and comfort of my guests being compromised, for people missing the ceremony and for our embarrassment as hosts.
Whew...ok. Help me ladies. TIA