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How often should I harass my photographer?

sunshine1084sunshine1084 member
100 Comments
in Massachusetts-Boston
We were married about 5 weeks ago and at the wedding our photographer said that we should expect our photos in 2-3 weeks. Great! That would give us enough time to order thank you cards and potential Christmas gifts for family. I wouldn't have had an issue if he had said it would take a month or so, but I'm more mad that he gave the timeline with no intention of meeting that commitment.

Here we are 5 weeks later with nothing, not even an acknowledgement that he was there. I've sent an email and left voicemail with no return. How often should I pester him?
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Re: How often should I harass my photographer?

  • jkeprosjkepros member
    Ninth Anniversary 1000 Comments
    edited December 2011
    It sounds like your story is not unique:
    http://www.bostonmagazine.com/shopping_style/detail/picture_story_weddings

    I hope that you get some photos soon!  I'd pester away!!!  You deserve to get a response ASAP.

    GL!!!
    Yay! Finally able to update my signature :)
    by Shannon Sorensen Photography
    My hubby & I rock the frock.
    Bio
    6.12.2010
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  • sunshine1084sunshine1084 member
    100 Comments
    edited December 2011
    Yeah, unfortunately we booked him pretty early on before I even dared to think that people would take advantage of brides and grooms. I did poor research :(

    My initial plan was to call 2x a week, at least until he responds to me. If he's going to make unrealistic timelines for himself - I'll be glad to remind him that there are people waiting on the other end!
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  • noodle_oonoodle_oo member
    1000 Comments
    edited December 2011
    Wow, that stinks!!!  Good luck!

    In the meantime, you may want to write a review on wedding wire to warn future brides.  That's where I have been checking reviews and I see he only has one negative review now.

    http://www.weddingwire.com/reviews/picture-story-weddings-lowell/cd9a791ca193a42b.html


    wedding planning guide
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  • weddedbliss4weddedbliss4
    First Comment
    edited December 2011
    i feel your pain!
    it took us 14 weeks to get our DVD of images and we are still waiting for books of our prints.
    at the wedding he said it would be 9 weeks. so i emailed at 9 weeks. then he said he needed another 3 so i emailed in 3, but he was pushing it back again! my photographer always emailed me right back and that is annoying you havent heard frmo yours. i would stay on him! what does your contract say? you paid for a service and you deserve to get your images!

    good luck!
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  • ashley.elissa.payneashley.elissa.payne
    10 Comments
    edited December 2011
    That's so terrible!  I can't believe how many people haven't recieved their photos
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  • sunshine1084sunshine1084 member
    100 Comments
    edited December 2011
    Once I get the photos, I'll be sure to leave reviews everywhere I can.

    I looked at our contract when we got back and it says nothing about timeframe, which stinks. What also stinks is that you HAD to pay in full 2 weeks prior to the wedding (or something like that) so he has all of our money and zero incentive to get anything out the door. I wish I hadn't been so far in la-la land and paid more attention!
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  • clbartnickiclbartnicki
    100 Comments
    edited December 2011
    Ugh, that is so awful! I would call him everyday, a few times a day, but that's just me. I would tell him that you've heard and seen reviews about this happening to other brides and that you expect your photos immediately. He is already 2 weeks passed his promised delivery date. You are not in the wrong, he is. Be persistent and hopefully it will be enough!
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  • EKobrenskiEKobrenski
    1000 Comments
    edited December 2011
    The media loves this kind of story...you might want to mention that to him?
    Report Reply
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