Massachusetts-Boston

Communication with your Venue

I'm wondering how often you were in contact with the venue after you booked them. I feel like I should keep in touch once a month or something until it gets close to the wedding, but I don't really have anything to ask yet. I think I feel weird having put the deposit down and now I won't talk to them until Feb. Should the contact at the venue be checking in with me once in a while?
I'm just so use to following up with people I'm itching to call her to check in.
August 2011: E-Pic! Photobucket
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Re: Communication with your Venue

  • edited December 2011
    If you don't have anything to ask them, let them spend their time on the people who have more pressing concerns.
  • edited December 2011
    I've only been emailing when something comes up and I need to check in with them. I think over the last year I only emailed them about 4 times. I do sometimes get itchy though to check in with my vendors just to make sure everything is good to go! :)
  • edited December 2011
    I think I'm more antsy than normal because we had some issues with them in the beginning. They gave us a date of Aug 20th, confirmed it with us multiple times, and then when we went to give the deposit, within the time they gave us, they said they gave the day away and that we never confirmed we wanted it. That was complete BS.  It was just the way the banquet manager handled the situation, she did give us a lot of free stuff for the trouble, but it still rubs me the wrong way. Even though we have a signed contract, I almost want to be like did you give away our date again. Just making sure!
    August 2011: E-Pic! Photobucket
    229 image Invited to celebrate!
    191 image Remembered to RSVP!
    26 image Can't make it
    7 image Got lost on the way to the mailbox

    Wedding Countdown Ticker
  • knwithamknwitham member
    10 Comments
    edited December 2011
    I booked my venue in October, and last week was the first time I was in contact with them. I emailed them to get a list of preferred vendors and to ask their opinion on a few I was thinking about. If you don't have anything important to ask, then I don't think you need to be in contact with them, You have a contract, I think everything should be fine! If you do start getting antsy though, think up some questions and email her once in awhile for answers. You are paying them, they are there to help you.
  • edited December 2011
    I think you'll see as it gets within 6 months you'll have many reasons to touchbase with them. I would not worry about checking in just yet, but understand your rationale if you had issues in the beginning..
  • edited December 2011

    Especially where you have had an issue, I would check in after a couple months and make sure everything is ok.  I wouldn't overdo it or anything, but you are giving these people thousands of dollars.  They should be able to answer any reasonable questions you have regardless of how far away your event is.  I would put your wedding date as the subject line (June 19 wedding). 

    I only say this because I am glad I was on top of my venue early on and got things that were verbally promised to me on the tour in writing.  The coordinator later tried to take some stuff away and raise the mark up on the rentals and I was able to produce the email where it was promised to me. 

  • risa1818risa1818 member
    100 Comments
    edited December 2011
    I feel the same way sometimes as well about keeping in touch with them. I think I am just a super worry-wart about things though :)

    I would try not to stress over it too much. If you really feel anxious and need to send a "just checking in" email then do so, but make sure it is only once every couple of months.


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  • edited December 2011
    I emailed all my vendors at the 6 month mark to touch base and see when I needed to contact them again.  For most of them, it was at the 1-month mark.  We didn't really talk to our reception coordinator until 7-8 months.  I don't think there's harm in contacting them every three months or so until you get closer.  Right now it's getting into wedding season so you don't want to bug them to much :)
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