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My dress arrived...and it's the wrong color!?!? :(

I was all excited when I got the call last week that my dress was in, and made an appointment to go see it yesterday with one of my MOHs.  We got down there, had them bring it out, and....it is the wrong color. No, let me rephrase. It is the color I ordered, but it looks nothing like I pictured. And it's fully paid for with no exchanges/not enough time to do it even if I threw a fit.  Sigh.

It's Maggie Sottero, diamond white lace over diamond white satin.  The sample I tried on was diamond white lace over light gold satin. Before I purchased it, I had them find another DW sample of the satin, to see what it would look like, and it was perfect - not bright white, but white nonetheless.  Well the dress that showed up is definitely what I ordered, but it's practically cream-colored, and now the seams show up more that both are the same color (or maybe they did before too and I was just too in love to notice?). I am so disappointed! 

I tried to be nice about it while telling them it looked nothing like I pictured, but my MOH totally picked up my vibe and started making them bring out samples of everything else just to be sure it was the right one, which of course it was. I don't know how it came out so different than what they showed us the first time, though! 

I know in the grand scheme of things, it's not a huge deal, and everything will end up looking great. It just threw me for a loop after being so excited about it previously, and now I feel like one of those giant brats on SYTTD that comes in for the fitting like, "that's not my dress!".  Is it wrong to be so let down over something as silly as a few shades' difference? I just feel like before when I thought it was white I LOVED it, whereas now I like it, but I'm just not doing that amazing happy dance anymore. Am I being ridiculous?

(PS - sorry for the novel!)

Re: My dress arrived...and it's the wrong color!?!? :(

  • edited December 2011
    Oh no!!! Where did you get the dress? I think Maggie has a lot in ivory/gold combo, that's what mine was too. But white didn't work with my skin as well as ivory/gold.
    That is so S-UCK!! excuse my french I'm sorry!!Frown I wonder if they could order another? rush and cover the cost because it was the "wrong one".
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  • edited December 2011
    I would definitely ask if they can order you another one.  Explain that the sample they brought out was an entirely different color.  Maybe you can even find the sample they brought you.  You should get the dress you thought you were ordering! 
  • edited December 2011
    Ipuella- that is REALLY strange! I would definitely see if they actually orderd you diamond white or not! I am getting a maggie in diamond white. The sample I tried on was diamond white and its white! I would definitely be wondering if perhaps they screwed up...

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  • jkeprosjkepros member
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    edited December 2011
    Oh, that's such a disappointment; especially since there is so much build up about the dress!  I know sometimes the dress colors look different in the store because of the fluorescent lighting (I worked in clothing retail off & on for 15+ years!), so maybe it will look more like what you were expecting once you are in more natural light...?  And if your ceremony/reception is in the evening, chances are you will be in darker lighting, and it will look different again.  I hope that you warm up to your dress color; every girl should love her dress!  And remember that your beautiful smile throughout your wedding day is what will draw everyone's attention :)
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  • edited December 2011
    I had a diamond white lace on diamond white satin Maggie dress, and it definitely looked more white than ivory both in person and in our photos.  Lighting can make a big difference to the way a color looks though.  Maybe it was something about the lighting in the salon or the sunlight that day?  Take your dress into a few different lighting environments to see how it looks.

    But don't worry, I think the diamond white is a stunning color (I'm biased clearly).  To see how it photographs, you can check out my wedding pics:
    http://sites.google.com/site/killian0517/home
    see?  much more like white than ivory, in my opinion.
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  • Blueyed228Blueyed228 member
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    edited December 2011
    Hey it never hurts to ask if they can change it!

    If not I am sure it will look just a beautiful!  I would not let something like a color ruin the excitement of getting your dress!
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  • edited December 2011
    Thanks for all of the encouragement, girls! I am hoping you are all right about seeing it in different lights. I looked back on the pics we took yesterday and it does look a little whiter even in my pics, though definitely not in person, which helps a little. I brought the shawl home though (made of the same lace as the top layer of the dress) and it just doesn't look white to me!

    Killian - you are def right that yours looks white - that's exactly what I want! (Your pics are gorg, btw...and we are doing almost the same honeymoon trip as you, sans Milan!) Thanks for sharing. :)

    I think I am going to go back to the store tomorrow afternoon just to see it again and show them some of these pics and just be SURE that it really is the right thing - any maybe take it to another part of the store/outside to see it in as many lights as possible! The more I look at my photos, the more I am starting to think that it IS definitely right, and I just should've seen this coming. Ugh. 

    What do you think?  The link below is a pic of them next to one another - from my 3 different visits in Nov, Dec, and this past weekend.The last one is obviously whit-ER, but still doesn't seem white to me! Guess I should've ordered BRIGHT WHITE...
  • edited December 2011
    I think it looks lovely in the pic. Don't stress!  The diamond white will look white, and it is a very flattering color--more flattering than bright white on most people--which is why they make it!

    Have a blast on your honeymoon!  Italy is amazing.  My biggest tip is to get the RIck Steves guidebook.  It was SOO helpful.  We had Lonely Planet too, but Rick Steve was way better.
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  • edited December 2011
    That is a disappointment ipuella. However, after looking at the pictures, I think you look absolutely stunning in that color. It blends very well with your skin tone.

    If you're still not impressed with it, have you considered perhaps seeing if they'll let you get another dress in the store that's the same price?

    IMO, the dress looks lovely on you.
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  • crazybrittnicrazybrittni member
    100 Comments
    edited December 2011
    It looks white to me and very pretty on you! It might not be bright white but I think the color looks great.
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